ANAMIKA SHARMA
Ermington,Australia
Summary
Experienced professional in implementing and managing high-quality clinical care services to optimize client satisfaction and health outcomes. Demonstrated adherence to health policies and standard guidelines. Expertise in positively impacting clients.
Overview
10
10
years of professional experience
Work History
Speech Therapy Assistant
Clear Kids
Canberra, ACT
05.2022 - 12.2022
- Collaborated with licensed speech-language pathologists to assess and treat individuals with communication disorders.
- Executed prescribed therapy plans and programs with guidance from licensed Speech-Language Pathologists.
- Executed therapy sessions in close collaboration with SLP supervision.
- Managed documentation of patient progress with precision.
- Contributed to the effective preparation and upkeep of therapy materials and equipment.
- Facilitated effective communication with patients and their families.
Shift Manager
Abbey Beach Resort
Busselton, WA
10.2019 - 07.2020
- Ensured superior quality of customer service was consistently provided to internal and external customers.
- Successfully managed project timelines and effectively coordinated resources with cross-functional teams.
- Conducted weekly gatherings with senior account managers to analyze team's capacity and exchange status updates.
- Ensured high levels of staff motivation, monitoring, and measurement aligned with company targets and performance standards.
- Maintained a proactive approach in identifying and rectifying any performance or quality issues.
- Oversaw day-to-day operations, adhering to budgeted guidelines, and maintaining high standards. Provided sales reports to senior management to enhance productivity and performance.
- Identified customers' needs and responded proactively to their concerns.
- Provided comprehensive training to new hires, enhancing their understanding of job requirements.
- Increased efficiency through the establishment of targets, KPI’s, schedules, policies and procedures.
Assistant Nurse
Longueville Private Hospital
North Sydney, NSW
05.2019 - 10.2019
- Maintained patient well-being by consistently checking vital signs, weight, and interpreting intake/output data.
- Demonstrated exceptional ability to provide patient comfort by utilizing resources and materials, while consistently reporting observations to the registered nurse.
- Documenting actions involved completing forms, reports, logs, and records.
- Achieved compliance with professional standards, hospital policies, and federal state local requirements while serving the hospital community.
Support Service Assistant
St. Vincent Private Hospital
Sydney, NSW
05.2019 - 10.2019
- Accurately processed meal orders for patients by utilizing an electronic menu system and offering detailed information on appropriate menu selections, while taking into account specific dietary needs and allergies.
- Effectively communicated with dietitians and speech pathologists, collaborating to enhance nutritional care for patients with special dietary needs and poor nutritional status
- Conducted triaging as delegated by dietitians to assist with assessing and improving the nutritional status of patients
- Monitored meal accuracy through the preparation of production reports and tray tickets.
- Managed orders for patients with allergies with special requirements and supervised the plating line.
- Effectively addressed and resolved food and service complaints, strengthening customer loyalty
- Followed safe work practices, food safety regulations, and corporate guidelines
Allied Health Assistant
Western Sydney University
Campbelltown, NSW
01.2016 - 12.2018
- Greeted and administered intake for arriving patients, including new patients.
- Managed comprehensive administrative duties for the practice encompassing filing, photocopying, drafting general e-mails, overseeing mail management processes as well as generating reminder cards and handling invoicing
- Effectively handled all aspects of appointment management, including booking appointments, answering the telephone, and referring inquiries
- Streamlined the process of assembling and distributing new patient packs
- Ensured the reception area's presentation was tidy and welcoming consistently
- Managed the archiving process for inactive patients, utilizing both paper and electronic methods
- Monitored podiatry patients and reported adverse reactions to medications or treatments
- Applied aseptic techniques and performed sterilization procedures to prevent contamination from pathogens
- Leveraged podiatry products and maximize patient outcomes
- Prepared patients by assisting in exam rooms and obtaining complete and accurate vital signs
- Facilitated expedited recovery of foot infections by creating a sterile environment and sanitizing patient's toes and forefoot
Cafe Barista
Abbey Beach Resort
Busselton, WA
10.2012 - 01.2015
- Delivered impeccable hospitality service to guests
- Dialed in espresso, latte art, and various methods of brewing
- Expedited and served delicious sweet and savory foods, including assembly and delivery
- Managed inventory maintained the work area and daily maintenance of coffee/espresso equipment
- Mentored team members to ensure consistency and quality of coffee preparation, professionalism, patron service, hygiene & cleanliness
- Implemented shift protocols and train all baristas to ensure efficient, friendly service and high-quality coffee
- Cultivated positive, proactive relationships with all coworkers
- Regularly tasted coffee drinks made by oneself and other baristas to maintain standards and develop a palate
- Offered constructive feedback to team members to ensure consistency and quality of coffee preparation, professionalism, patron service hygiene & cleanliness
- Supported team in keeping the cafe running smoothly and beautifully
- Helped design signature and specialty coffee/drink preparations
Education
Master of Speech Pathology - Speech Pathology
University of Canberra
12-2025
Graduate Certificate of Psychology -
James Cook University
Townsville, QLD12.2020
Cert III in Health Service Assistance - Nursing
Capital Career
12.2019
Bachelor of Health Science -
Western Sydney University
12.2019
University Foundation Course - Science & Arts
Edith Cowan University
12.2014
Skills
- Nookal
- MS Word
- MS Excel
- MS Powerpoint
- Interdisciplinary Collaboration
- Written Communication
- Time Management
- Planning and Organization
- Relationship Building
- Adaptability
- Active Listening
- Professionalism
- Self Motivation
Profile
- Strong focus on delivering a high standard of professional healthcare to the public by up to date along with evidence-based professional practice.
- Able to collaborate effectively with other healthcare professionals, such as GPs, Nurses, and Allied health professionals to ensure detailed and specific care plans are formulated and monitored.
- Promote safe manual handling including correct use of manual handling equipment and safe working practices.
- Comprehensive problem solving and analytical skills; able to readily obtain and process required information, make sound judgment, and determine calculated results.
- Possess a can-do attitude; incorporating a high level of self-motivation, tenacity, and professionalism to create, improve and maintain operational procedures.
- Well-developed organisation skills, including the ability to work in a team environment.
- Willingness to learn new skills, with a strong commitment to the ongoing development.
References
References available upon request.
Timeline
Speech Therapy Assistant
Clear Kids
05.2022 - 12.2022
Shift Manager
Abbey Beach Resort
10.2019 - 07.2020
Assistant Nurse
Longueville Private Hospital
05.2019 - 10.2019
Support Service Assistant
St. Vincent Private Hospital
05.2019 - 10.2019
Allied Health Assistant
Western Sydney University
01.2016 - 12.2018
Cafe Barista
Abbey Beach Resort
10.2012 - 01.2015
Master of Speech Pathology - Speech Pathology
University of Canberra
Graduate Certificate of Psychology -
James Cook University
Cert III in Health Service Assistance - Nursing
Capital Career
Bachelor of Health Science -
Western Sydney University
University Foundation Course - Science & Arts
Edith Cowan University
Similar Profiles
Ava ParksAva Parks
Lifeguard Manager at Clear Water Pools, LLC/ Clear Water ConstructionLifeguard Manager at Clear Water Pools, LLC/ Clear Water Construction
Gary TittleGary Tittle
High School Counselor at Clear Brook High School, Clear Creek I.S.D.High School Counselor at Clear Brook High School, Clear Creek I.S.D.
Diego SanchezDiego Sanchez
Lifeguard Manager at Clear Water Pools Llc Clear Water ConstructionLifeguard Manager at Clear Water Pools Llc Clear Water Construction
SANJOY MUHURYSANJOY MUHURY
Facilities Support Coordinator & Security at DexusFacilities Support Coordinator & Security at Dexus
Patrick NicolaouPatrick Nicolaou
Maintenance Officer/ Plumber at Thompson Health CareMaintenance Officer/ Plumber at Thompson Health Care