Anand Kannan

Currently managing projects with budget of $10M+ in value

• Successfully managing 6 scrum teams in Platform Transformation Project (PTP) which is currently tracking near 80% completion
• Provide path to green action plan for blockers impacting the project delivery and timeline
• Key point of contact to the management team in translating the issues, concerns and challenges in the project from a technical point to view to the non-technical point of view
• Formulate project schedules, road maps and present the project at senior stakeholder level
• Prior to PTP project was in the back-office migration program in the capacity of both a Project Manager and Business Analyst
• Successfully delivered this back-office migration project two months ahead of schedule
• Designed and delivered future operational business model in the new platform that reduced both touch time and turnaround time by 20%
• Successfully led and managed a multi-disciplinary project team to achieve successful requirement gathering and discovery ensuring this was achieved and completed within the defined timeframes, budget and quality standards
• Successfully delivered the functional requirements document for the complex origination and settlement system which enabled the development team to start planning and designing the system for the new platform

Successfully managed KYC review team performing Customer Due Diligence and completed regulatory review on time for AUSTRAC reporting.

• As 1st line of defense - Successfully completed Risk Control Self-Assessment (RCSA) which involved identifying and documenting risk, classifying them, and ensuring mitigation strategies in place
• Reported all significant operational losses and near misses in timely manner
• For wealth and private banking customers ensured:
o Periodic Customer Due Diligence (CDD) reviews are completed
o Restricted accounts and cards where customers fail to comply with CDD review
o Initiated customer exit strategy program
o Designed process framework using risk-based approach to ensure review timelines are met
o Submitted monthly Austrac report with detailed pipeline cases and ageing analysis
• People leader and managed team of 28 people offshore, providing them set targets to achieve monthly
• Significantly reduced aged case review by 40% and achieved Austrac Compliance target which was earlier reported in Amber

Worked in Project Emerald which was proposed new solution to client lifecycle management. Successfully completed projects with $7M+ budget within stipulated timeline

• Managed project completing project scope, schedule, budget, capacity, risks, stakeholders, regulatory requirements, and reporting requirement
• Built sustainable operational framework and process workflow in collaboration with SMEs, stakeholders from operations, risk and compliance, financial crime, and relationship managers
• Developed and maintained processes to continually monitor data quality and integrity in platform applications
• Ensured successful process, product, and workflow integration with 50 plus applications across business
• Effectively led and managed team of 19 direct reports (4 Onshore and 15 Offshore)
• Achieved $100k cost saving by creating system triggered banner advertisement of off-boarded customer

• Successfully managed team of 8 direct reports ensuring successful client onboarding within SLA’s, reducing process turnaround times with low error rates
• Built effective solutions using different technology (e.g., Robotics, Macros) for different process-related issues by working together with cross-functional teams
• Extracted onboarding document submission data to identify gaps and design process to improve Right First-Time initiative
• Implemented new workflows, processes, SLA’s, and support service efficiency across Asia Pacific to achieve better team collaboration, increasing productivity by 40%
• Identified and resolved major audit issues in existing processes by implementing risk-based checklist and reduce error rate by 30%
• Successfully redesigned and implemented tracking system to reduce client onboarding time from 100 to 60 days

• Successfully handled multiple projects with budget of $1M+ in value
• Lead diversified project teams, identifying issues, building business cases, gathering requirements, discovery, storyboarding, activity integration, all within schedule and budget
• Reduced operational costs by AUD $50K and achieve Six Sigma Green Belt
• Completed 4 Lean Operational projects saving 2 FTEs