Customer Service Manager with 5+years of experience in the hospitality industry. Looking for a better opportunities where I can utilize and maximize my management skills, communication skills, quality assurance, program development, and training experience.
Overview
7
7
years of professional experience
Work History
Census Processing Officer (APS 1)
Australian Bureau of Statistics
11.2016 - 03.2017
Worked with team to assure the quality of the coded data.
Adhere to best coding practice and procedures.
Completed the ad-hoc tasks as directed by the supervisors, when requested.
Attended and completed the trainings required for completing the task assigned.
Raised issues or concerns appropriately with line manages proactively.
Learn to work in a very fast environment and able to work in a tight deadlines to meet our target.
Data Analyzing, verifying and allocate where it belongs.
Assisted team members when they required support.
Understanding of ABS rules and regulations and following the standard secure procedures.
Shift Supervisor
Southern Restaurant Pvt Ltd (KFC)
06.2013 - 11.2016
Operating cash register by handling cash adhering to security procedures.
Demonstrating teamwork by helping fellow team members when they need help without being asked and supporting other team members.
Understanding new promotions and product available in store at any given time, approaching and taking orders from customers in an efficient and friendly manner.
Assistant Child Care Educator
Snow gum early childhood Learning Centre
09.2010 - 05.2012
Implementing early childhood program suitable to the needs and interest of individual and groups of children, planning and preparing environment for children according to the correct policies and procedures.
Demonstrated ability to work cooperatively with all staff members to ensure smooth operating of the centre and providing secure and active environment and consistent caring, for all children.
Demonstrated ability to positively liaise with parents of the children in the care and maintain effective communication with parents and guardians of the children receiving care.
Grasp new concepts easily and quickly
Education
Master of Information Technology - Software Engineering
University of Canberra
01.2010
Bachelors - Computer science and Engineering
Anna University
01.2008
Skills
Comprehensive problem solving abilities
Excellent verbal and written communication skills
Ability to deal with people diplomatically
Willingness to learn
Team facilitator
Hard worker
Languages
English
Tamil
Willingness To Learn
True
Team Facilitator
True
Hard Worker
True
Personal Information
Nationality: Australian
Strong Capabilities
Comprehensive problem solving abilities
Excellent verbal and written communication skills
Ability to deal with people diplomatically
Disclaimer
I hereby declare that the above written particulars are true and correct to the best of my knowledge and belief.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Census Processing Officer (APS 1)
Australian Bureau of Statistics
11.2016 - 03.2017
Shift Supervisor
Southern Restaurant Pvt Ltd (KFC)
06.2013 - 11.2016
Assistant Child Care Educator
Snow gum early childhood Learning Centre
09.2010 - 05.2012
Bachelors - Computer science and Engineering
Anna University
Master of Information Technology - Software Engineering
Census Technical Delivery Manager & IT Coordinator at Australian Bureau of StatisticsCensus Technical Delivery Manager & IT Coordinator at Australian Bureau of Statistics