Hi, I’m
Ananta Vig
Sydney,Australia
Summary
Customer-focused retail assistant with 6 months of experience in hospitality. Attentive Shop Assistant skilled at making each customer feel welcome and improving overall sales revenue. Reliable and dedicated with excellent interpersonal skills focused on cementing long-term customer relationships. Well-organized in keeping shelves clean, organized and presentable. Upbeat, customer-focused Sales. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
1
year of professional experience
Work History
WoolworthsNeutral Bay Village, NSW
Retail Checkout Assistant/Stock Filler
02.2023 - Current
Job overview
- Scanning and processing customer purchases accurately and efficiently. Assisted customers with their purchases, including scanning items, bagging them and taking payments.
- Handling cash, credit card, and electronic payment transactions with precision. Issuing receipts and providing change to customers as needed.
- Assisting customers with any inquiries or concerns related to their purchases.
- Promoting store loyalty programs and encouraging customers to sign up for rewards. Provided information about loyalty cards, discounts, offers.
- Keeping the checkout area clean and organized to create a pleasant shopping experience
- Monitoring and resolving issues with pricing discrepancies or scanning errors.
- Bagging groceries and ensuring the proper handling of delicate items.
- Checked expiry dates of products and removed out-of-date items from shelves. Adhered to company policies regarding returns, refunds and exchanges.
- Conducted inventory management and stock replenishment activities to ensure optimal availability of products.
- Monitored stock levels and identified discrepancies between physical counts and system records.
- Loaded, unloaded, sorted and stocked merchandise in designated areas efficiently.
- Performed regular cycle counts to maintain accurate inventory levels. Inspected merchandise for damages or defects prior to stocking shelves.
ColesBox Hill, NSW
Retail Assistant
02.2023 - 10.2023
Job overview
- Greeting customers and providing a welcoming and helpful in-store experience by assisting customers in finding products and answering inquiries about merchandise.
- Handling cash transactions, processing payments, and operating the cash register accurately.
- Restocking shelves and ensuring products are neatly arranged and well-presented.
- Participating in inventory counts and assisting with stocktaking activities.
- Providing product recommendations and up-selling to enhance customer satisfaction and sales.
- Resolving customer complaints and issues in a professional and customer-centric manner.
- Keeping the store clean, organized, and complying with health and safety standards.
- Collaborating with team members and supervisors to achieve store targets and objectives.
- Managed customer complaints in a professional manner while seeking solutions for resolution.
- Adhered to strict safety regulations such as adhering to fire exits, emergency procedures and health and safety policies.
- Followed company policies regarding returns, exchanges, refunds and other transactions.
- Attended team meetings regularly for updates on new products, promotions or services offered by the store.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
Education
Western Sydney UniversityParramatta, NSW
Bachelor of Accounting from Double major in Financial Planning and Taxation
12.2025
Skills
- Ability to Multitask
- Fast Learner
- Customer Service
- Problem Solver
- Team Player
- Cash Register Operation
- Customer Assistance
- Product Recommendations
- Records Maintenance
- Retail Merchandising
Timeline
Retail Checkout Assistant/Stock Filler
Woolworths
02.2023 - Current
Retail Assistant
Coles
02.2023 - 10.2023
Western Sydney University
Bachelor of Accounting from Double major in Financial Planning and Taxation
Availability
During busy periods of mid-November - January, I have full availability and am happy to do as many shifts as needed.
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