AKSHAY VERMA
TARNEIT,VIC
Summary
Highly adaptable professional with a diverse background in hospitality and phone repair, seeking to leverage technical skills and advanced training in civil construction design. Committed to contributing to engineering projects with a strong problem-solving approach, attention to detail, and hands-on experience in technical and design fields.
Overview
6
6
years of professional experience
Work History
Phone Repair Technician
30 Minutes Fix
01.2024 - Current
- Diagnostic Expertise: Specialize in diagnosing complex issues with mobile phones, including screen repairs, battery replacements, and data recovery.
- Technical Repairs: Execute high-precision repairs on a range of devices from various manufacturers, including troubleshooting hardware failures and resolving software issues.
- Customer Interaction: Provide comprehensive support and advice to customers, explaining repair processes and preventive maintenance to extend the lifespan of their devices.
- Inventory Management: Oversee parts and tools inventory, ensuring the availability of necessary components and maintaining organized records for efficient repair operations.
Chef
Blackout Restaunt
06.2022 - 02.2024
- Kitchen Management: Supervised daily kitchen operations, ensuring adherence to safety and hygiene standards while optimizing workflow and efficiency.
- Menu Development: Designed and introduced innovative menu items based on seasonal ingredients and customer feedback, contributing to an increase in customer satisfaction and sales.
- Team Collaboration: Coordinated with kitchen and front-of-house staff to deliver seamless service during peak hours, demonstrating strong leadership and team-building skills.
- Quality Control: Conducted regular quality checks of food preparation and presentation to ensure consistency and high standards in every dish served.
Phone Repair Technician
Dr Boom
03.2018 - 04.2019
- Repair Services: Managed a high volume of phone repairs, including screen replacements, charging port repairs, and internal component fixes, maintaining a high standard of workmanship.
- Customer Service: Provided exceptional customer service by diagnosing issues accurately and delivering timely solutions, leading to high customer retention and positive reviews.
- Technical Expertise: Utilized specialized tools and techniques to troubleshoot and repair a wide range of phone models, staying updated with emerging technologies and repair methods.
- Record Keeping: Maintained detailed records of repairs and customer interactions, ensuring accurate tracking of service history and parts used.
Education
Diploma of Hospitality Management - Hospitality
Acknowledge Education
Melbourne, VICAdvanced Diploma of Civil Construction Design -
Melbourne Metropolian College
MelbourneSkills
- Technical Proficiency: Experienced in diagnosing and repairing electronic devices, with a strong understanding of technical schematics and troubleshooting methods
- Design and Drafting: Knowledgeable in civil construction design principles, including structural analysis and design software applications
- Customer Service: Proven ability to communicate effectively with clients and provide high-quality service in both technical and hospitality settings
- Project Management: Experienced in managing multiple tasks and projects efficiently, ensuring adherence to deadlines and quality standards
- Attention to Detail: Strong focus on accuracy and thoroughness in technical tasks and design processes
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
REFERENCES
Available upon request
Timeline
Phone Repair Technician
30 Minutes Fix
01.2024 - Current
Chef
Blackout Restaunt
06.2022 - 02.2024
Phone Repair Technician
Dr Boom
03.2018 - 04.2019
Diploma of Hospitality Management - Hospitality
Acknowledge Education
Advanced Diploma of Civil Construction Design -
Melbourne Metropolian College
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