Summary
Overview
Work History
Education
Skills
Accomplishments
Work Rights
Technical Environment
Timeline
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Ananya Sathya Narayan

Senior System Engineer
Glen Waverley

Summary

Results-driven Software Developer with over 3 years of experience specializing in backend development using .NET, C#, ASP.NET Web API, and SQL. Proven track record of successfully building and integrating APIs for large-scale eCommerce platforms, including collaborations with enterprise clients such as Hewlett-Packard. Proficient in Agile delivery practices, stakeholder engagement, and resolving production issues efficiently. Skilled in utilizing tools like Postman, Visual Studio, Jira, and Git to deliver scalable solutions with a strong emphasis on performance and data integrity. Seeking new opportunities to bring expertise to a collaborative tech team in Australia, designing and implementing scalable IT solutions while optimizing performance and ensuring high levels of reliability and security.

Overview

3
3
years of professional experience
4
4
years of post-secondary education

Work History

Senior System Engineer

Infosys
01.2021 - 01.2024
  • Spearheaded development of scalable .NET-based APIs and ASP.NET Web Services, enabling seamless integration for HP's global e-commerce platform
  • Delivered enhancements to backend infrastructure that supported over 10,000 monthly product transactions, improving system throughput by 15%
  • Collaborated with cross-functional teams to implement robust email notification workflows, achieving a 99.5% success rate in order confirmations
  • Troubleshot and resolved high-priority production issues through deep-dive SQL debugging and data reconciliation, reducing incident response time by 40%
  • Conducted root cause analysis and applied real-time code-level fixes, ensuring high system availability and customer satisfaction
  • Coordinated with QA teams to define and validate test cases, supporting CI/CD pipelines and reducing regression bugs in production
  • Supported junior developers through structured Knowledge Transfer (KT) sessions and code reviews, shortening onboarding time.
  • Applied tools such as Postman for API testing, Microsoft Visual Studio for development, and Jira for Agile sprint planning and issue tracking
  • Recognised with Infosys Raise Insta Awards in 2022 and 2023 for exceptional ownership of business-critical production issues
  • Improved API response times by 20% through performance tuning and refactoring of backend endpoints
  • Played a pivotal role in resolving data integrity issues impacting sales and rental workflows, leading to improved operational accuracy

Education

Bachelor of Engineering - Computer Science

Sahyadri College of Engineering & Management
01.2016 - 01.2020

Skills

NET Framework

ASPNET

C# Programming

RESTful API Development

Web API

Web Services

SQL Server

T-SQL

Stored Procedures

Microsoft Visual Studio

Postman

Jira

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Accomplishments

  • Recognised with Infosys Raise Insta Awards in 2022 and 2023 for exceptional ownership of business-critical production issues
  • Improved API response times by 20% through performance tuning and refactoring of backend endpoints
  • Played a pivotal role in resolving data integrity issues impacting sales and rental workflows, leading to improved operational accuracy

Work Rights

Dependent Spouse Visa with Indefinite Work Rights

Technical Environment

C#, T-SQL, JavaScript, .NET Framework, ASP.NET, Web API, SQL Server, Microsoft Visual Studio, Postman, Jira, Git, Agile (Scrum), Waterfall

Timeline

Senior System Engineer

Infosys
01.2021 - 01.2024

Bachelor of Engineering - Computer Science

Sahyadri College of Engineering & Management
01.2016 - 01.2020

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Ananya Sathya NarayanSenior System Engineer