Anardari Otgonbayar
Data Scientist
St Lucia,QLD
Summary
Armed with a strong foundation in business economics from Mongolian University of Life Science and currently enhancing
my expertise in data science at The University of Queensland, I've honed my analytical skills through roles such as
Support Engineer at GrapeCity Mongolia LLC and as a Researcher for the MORESTEP Project. My proficiency in R and
Python, coupled with a methodical approach to analytics, has enabled me to contribute effectively to my teams and adapt
swiftly to the dynamic tech landscape. As I progress towards completing my Master's degree, my goal is to leverage these
competencies to drive insights and innovation within the data science field.
Overview
5
5
years of professional experience
Work History
Support Engineer
GRAPE CITY, LLC
, Ulaanbaatar
01.2022 - 01.2023
- Collaborated with cross-functional teams to diagnose and troubleshoot complex technical issues, leading to a 20% increase customer satisfaction
- Provided in-depth training sessions for new customers on product features and best practices, enhancing user adoption and minimizing support queries
- Authored detailed user guides and FAQs, improving self-service options and reducing incoming support request by
- Monitored and analyzed customer feedback, contributing to product enhancements that addressed common pain points and improved overall usability
- MORESTEP project (Funded by Federal Ministry for Education and Research, Germany) Ulaanbaatar, Mongolia
Researcher
06.2019 - 11.2019
- Coordinated field visits to remote 10 core site areas, gathering firsthand qualitive and quantity data and observations that informed the assessment of environmental policies
- Facilitated collaboration between government agencies, NGOs, and local communities to ensure a holistic approach to land management and conservation efforts
- Analyzed the Mongolian Steppe ecosystem's sustainable development, providing actionable insights into the interplay between environmental conservation and economic activities, and recommending strategies to balance ecological preservation with the needs of local communities Reviewed and evaluated existing policies and instruments for wildlife conservation, herding mobility, and sustainable livelihoods across the core sites, identifying gaps and recommending improvements to enhance policy effectiveness
Head teller of Business branch
ULAANBAATAR CITY BANK OF MONGOLIA
01.2018 - 04.2019
- Supervised daily operations of the teller line, ensuring efficient and accurate processing of customer transactions while maintaining high levels of customer satisfaction Led a team of Business branch tellers, providing training, coaching, and performance evaluations to enhance team productivity and service quality Managed cash flow and vault operations, including balancing the vault, ordering currency, and ensuring compliance with bank policies and regulatory requirements
Education
Master of Science - Data Science
University of Queensland (UQ)
02.2023 - Current
Bachelor of Arts - Business and Economics
Mongolian University of Life Sciences Ulaanbaatar
09.2013 - 06.2017
Skills
- Technical Skills: Python, R, SQL, MS Office (Excel, Word, PowerPoint), Tableau, Oracle and PostgreSQL
- Soft Skills: Teamwork, Communication, Time management, Problem solving
Timeline
Master of Science - Data Science
University of Queensland (UQ)
02.2023 - Current
Support Engineer
GRAPE CITY, LLC
01.2022 - 01.2023
Researcher
06.2019 - 11.2019
Head teller of Business branch
ULAANBAATAR CITY BANK OF MONGOLIA
01.2018 - 04.2019
Bachelor of Arts - Business and Economics
Mongolian University of Life Sciences Ulaanbaatar
09.2013 - 06.2017
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