Anas Yaghmour
Canberra,ACT
Summary
As a dedicated administrative professional with successful experience in fast-paced office settings. My work ethic as a hardworking team player with expertise in completing various clerical tasks and offering staff support, is paramount the success of the team.
My time in the Department of Education has allowed me to grow in areas of responsibility, punctuality and productivity when working with little to no supervision.
Prior to enter the public service, i served the youth in my community. This experience has allowed me to be passionate about providing meaningful support and services to clients. As well as, excellent communication skills bringing 10 years of comprehensive experience developing and implementing core programs to meet needs for self-development, homelessness and drug and alcohol abuse within youth. My experience working in the community allowed me to become a creative and understanding professional, which I have been commended for modeling and teaching life skills and promoting diversity by exposing clients to multicultural experiences.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Policy Officer
Department Of Education - Higher Education
06.2023 - Current
- Researched existing policies and procedures to gain firm understanding of current conditions.
- Facilitated communication and relationship development between different stakeholders.
- Managed implementation of policy and program initiatives.
- Proposed policies, developed roadmaps and reported on costs and benefits.
Graduate Policy Officer
Department Of Education - International Division
02.2023 - 07.2023
- Researched existing policies and procedures to gain firm understanding of current conditions.
- Facilitated communication and relationship development between different stakeholders.
- Managed implementation of policy and program initiatives.
- Proposed policies, developed roadmaps and reported on costs and benefits.
Graduate
Department Of Education
02.2023 - Current
- Worked on policy reform in the international education sector.
- Managed team email.
- Responded to Ministerial Correspondence.
- Assisted in Ministerial Submissions.
- Assisted with NPP.
- Managed work-flow through regular update of the Gantt Chart.
- Delivered many hours toward corporate contributions.
Volunteer State Emergency Services
State Emergency Services
06.2018 - Current
- Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
- Collaborated with team members to achieve target results.
- Used specialized software to track and maintain case incident numbers and logs.
Youth Development Coordinator
UMA
01.2021 - 01.2023
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Exceeded goals through effective task prioritization and great work ethic.
- Carried out day-to-day duties accurately and efficiently.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Identified issues, analyzed information and provided solutions to problems.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Drove operational improvements which resulted in high efficacy and improved outcomes.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
- Maintained energy and enthusiasm in fast-paced environment.
- Handled calls per day to address student & parents inquiries and concerns.
- Participated in team-building activities to enhance working relationships.
- Created plans and communicated deadlines to complete projects on time.
- Managed team of staff and volunteers, overseeing hiring, training and professional growth of staff and volunteers.
Assistant in Nursing
Network Nursing Agency
02.2017 - 10.2020
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Documented care actions by completing records and logs in medical software system.
- Transported patients to treatment units and operating rooms by using wheelchairs, stretchers or moveable beds.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Kept detailed records of nursing assessments, administered treatments and medication, discharge procedures and follow-up care needs.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Education
Bachelor of Islamic Science (Hons) Quranic Science - Islamic Studies
Al Madinah International University
Kuala Lumper 08.2021
High School Diploma -
Punchbowl Boys High School
Punchbowl, NSW10.2014
High School Diploma -
Australian International Academy - Sydney Campus
Strathfield, NSW2011
Skills
- Fluent in English
- Fluent in Arabic
- Conversant in Mandarin, Spanish & Turkish
- Youth engagement
- Youth and adolescent development
- Department leadership
- Youth psychology
- Evidence-based Leadership
- Project leadership
- Coding languages
Accomplishments
- Supervised team of 14 staff members.
- Assisted in policy development - Developed and implemented various reform associated to the International education sector.
- Youth Leader Awarded by my local council.
- Contributed over 80 hours worth of community volunteering..
Certification
- First Aid Qualified
- Certified in Editing and Publishing
Timeline
Policy Officer
Department Of Education - Higher Education
06.2023 - Current
Graduate Policy Officer
Department Of Education - International Division
02.2023 - 07.2023
Graduate
Department Of Education
02.2023 - Current
Youth Development Coordinator
UMA
01.2021 - 01.2023
Volunteer State Emergency Services
State Emergency Services
06.2018 - Current
Assistant in Nursing
Network Nursing Agency
02.2017 - 10.2020
Bachelor of Islamic Science (Hons) Quranic Science - Islamic Studies
Al Madinah International University
High School Diploma -
Punchbowl Boys High School
High School Diploma -
Australian International Academy - Sydney Campus
- First Aid Qualified
- Certified in Editing and Publishing
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