Anastacia Rose Tedesco
Summary
I am a dedicated and adaptable professional with extensive experience in youth work, customer service, and leadership roles. Passionate about supporting young people, I thrive in dynamic environments that require problem-solving, effective communication, and a hands-on approach. My strength lies in building positive relationships and navigating complex situations with empathy and professionalism, making me a valuable asset to any team.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Therapeutic Youth Worker
Uniting Communities - Ruby's Reunification
08.2025 - Current
- Built strong, trusting relationships with young people experiencing family breakdown, homelessness, or at risk of disengagement.
- Provided emotional support, mentoring, and guidance to help youth manage conflict, trauma, and behavioural challenges.
- Co-developed goals and action plans with young people to support their wellbeing and growth.
- Responded to immediate risk situations.
- Managed and led activities promoting growth in mental, emotional, and educational areas.
Front of House
Frankly Bagels
03.2025 - 08.2025
- Addressed customer needs or concerns.
- Worked in a fasted paced environment ensuring smooth service flow.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Set a positive tone for entire dining experience as first point of contact for incoming guests.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
School Services Officer
Youth Education Centre
02.2025 - 03.2025
- Provided daily support to students, including attendance monitoring, wellbeing check-ins, and behaviour management assistance.
- Assisted teaching and administrative staff with classroom support, student supervision, and school event coordination.
- Supervised students during break times, excursions, and school transport to ensure safety and appropriate behaviour.
Front of House
Aye Frank, Adelaide
04.2024 - 09.2024
- Delivered high-quality customer service in a fast-paced setting.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Front of House Leader
Devour Café, Adelaide
02.2023 - 03.2024
- Supervised team operations and ensured smooth service flow.
- Trained new employees and maintained quality service standards.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
Retail Sales Associate
Harris Scarfe Marion, Adelaide
10.2017 - 12.2022
- Assisted customers with product knowledge and purchases.
- Managed stock and ensured store compliance with safety regulations.
- Answered questions about store policies and addressed customer concerns.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Junior
West Beach Caravan Park, Adelaide
03.2015 - 10.2017
- Provided customer service and resolved guest inquiries.
- Maintained cleanliness and operational efficiency within the park.
- Worked well in a team setting, providing support and guidance.
Education
Certificate 4 - Youth Work
Regency TAFE
12.2024
High School Certificate - undefined
Henley High School
12.2019
Skills
- Effective communication skills
- Effective conflict resolution
- Program assistance
- Youth mentoring
- Team leadership
- Effective decision-making
- Resilience in challenging situations
- Exceptional customer service
- Student engagement strategies
Certification
- HLTAID011 Provide First Aid - August 2025
- HLTAID010 Provide basic emergency life support - August 2025
- HLTAID009 Provide cardiopulmonary resuscitation - August 2025
- Safe Environment for children and young people: Through their eyes - March 2024
- Mental Health First Aid - June 2025
- DHS Working with Children Check - March 2024
- Applied Suicide Intervention Skills Training - June 2024
- Nationally Coordinated History Check - February 2024
- RRHAN-EC Fundamentals - June 2024
Student Placements & Youth Work Experience
- May 2024 - Sep 2024 Youth Education Centre & Kurlana Tapa Youth Justice Centre
Provided academic and emotional support to students by assisting with study skills, time management, and personal development. Effectively supported students in overcoming academic and behavioural challenges, while responding calmly and professionally to critical incidents.
- Oct 2024 - Nov 2024 Raise Mentoring Foundation
Guided mentees in setting academic, career, and personal goals while providing emotional support and promoting self-reflection. Built trusting relationships to foster confidence, resilience, and personal growth.
Timeline
Therapeutic Youth Worker
Uniting Communities - Ruby's Reunification
08.2025 - Current
Front of House
Frankly Bagels
03.2025 - 08.2025
School Services Officer
Youth Education Centre
02.2025 - 03.2025
Front of House
Aye Frank, Adelaide
04.2024 - 09.2024
Front of House Leader
Devour Café, Adelaide
02.2023 - 03.2024
Retail Sales Associate
Harris Scarfe Marion, Adelaide
10.2017 - 12.2022
Junior
West Beach Caravan Park, Adelaide
03.2015 - 10.2017
High School Certificate - undefined
Henley High School
Certificate 4 - Youth Work
Regency TAFE