Summary
Overview
Work History
Education
Skills
Timeline
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Anastasia Antoniou

Carlingford

Summary

Hi, my name is Anastasia and I am currently employed in Hospitality. I have always had a passion for Beauty and Makeup and am looking for a new role where I can be of value to the venue and further develop my own knowledge and experience. I enjoy the fast-paced, high-pressure environment and the teamwork required to make sure our clients have a great experience. I believe I bring a hardworking, bright, reliable attitude and a willingness to learn to the team.

Overview

6
6
years of professional experience

Work History

Crew Member

Mcdonald's West ryde
01.2018 - 01.2020
  • Interact with customers through restaurant and drive through
  • Pack food and provide drinks
  • Clean restaurant and empty rubbish
  • Train in McCafe to prepare cold and hot drinks.

Customer Service Team Member

Woolworths
02.2020 - 04.2022
  • Interact and serve customers on registers and express checkout
  • Pack groceries for customers
  • Handle cash and authorize card/gift card payments
  • Work in self checkout and assist any customers
  • Sell cigarettes and top up opal cards
  • Cross trained in online packing department from Dec -0-0.

Food and Beverage Attendant

PARKROYAL Parramatta
04.2022 - 01.2024
  • Section waiter and runner experience in an al carte and buffet restaurant for up to 300 guests working in a team up to 6 staff
  • Worked across breakfast and dinner services
  • Experience making cocktails, pouring tap beers, basic mixed drinks and sound knowledge of wines etc
  • Setting up and packing down restaurant and function spaces
  • Capable and confident carrying 3 plates carrying drinks trays
  • Banquet experience for plated meals of up to 5 courses/ of up to 300 guests
  • Club Lounge experience with drinks and canape service for stand up events
  • Experienced in taking direction during service and maintaining my section before helping others
  • In-room dining service for 140 rooms
  • Barista trained from CD college in addition to workplace training.
  • Arranged tables and chairs for special occasions and events.
  • Assisted in training new team members, sharing knowledge and best practices to maintain high standards of service across the board.
  • Monitored food and beverage supplies, assisting with restocking when needed.

F&B Attendant

Hillside Hotel
10.2023 - Current


  • Boosted customer loyalty through friendly interactions and genuine care for their dining experience.
  • Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
  • Ensured food safety compliance by properly handling, storing, and serving food items according to established guidelines.
  • Assisted in maintaining a clean and organized dining area, ensuring a pleasant atmosphere for guests.
  • Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
  • Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
  • Enhanced customer satisfaction by providing efficient and attentive service during busy periods.
  • Offered product samples, answered questions and helped customers find items.
  • Processed payments for orders and provided customers with change.
  • Set up advertising signs and displays on shelves, counters and tables.

Education

Diploma - Beauty Therapy

TAFE NSW
Meadowbank

Certificate III - Makeup

TAFE NSW
Bankstown, NSW
06.2023

Skills

  • Decision Making
  • Leadership Skills
  • Teamwork
  • Ability to Work in a Team
  • Communication Skills
  • Ability to Work Under Pressure
  • Leadership
  • Adaptability
  • Customer Service
  • Highly organized and efficient
  • Initiative and Problem-solving Abilities

Timeline

F&B Attendant

Hillside Hotel
10.2023 - Current

Food and Beverage Attendant

PARKROYAL Parramatta
04.2022 - 01.2024

Customer Service Team Member

Woolworths
02.2020 - 04.2022

Crew Member

Mcdonald's West ryde
01.2018 - 01.2020

Diploma - Beauty Therapy

TAFE NSW

Certificate III - Makeup

TAFE NSW

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Anastasia Antoniou