Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anastasia Ibrahim

Melbourne,VIC

Summary

Proven Retail Sales Associate with a track record of enhancing customer satisfaction and loyalty at Woolworths. Skilled in POS System Operation and exceptional at building relationships, demonstrating a unique blend of problem-solving and excellent people skills. Increased repeat client base through outstanding service and teamwork.

Overview

3
3
years of professional experience

Work History

Sales Associate

Woolworths
Niddrie
05.2023 - 07.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Retail Sales Associate

Spendless Shoes
Watergardens
09.2021 - 05.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.

Education

Certificate IV - Real Estate

Entry Education
South Melbourne

Certificate II - Animal Studies

Open Colleges
Australia
04.2024

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Problem-Solving
  • Excellent people skills
  • Reliable and punctual
  • Exceptional customer service
  • Relationship Building
  • Outgoing Personality

Timeline

Sales Associate

Woolworths
05.2023 - 07.2024

Retail Sales Associate

Spendless Shoes
09.2021 - 05.2023

Certificate IV - Real Estate

Entry Education

Certificate II - Animal Studies

Open Colleges
Anastasia Ibrahim