Anastasia Jackson
Bundamba,QLD
Summary
Personable and customer-focused Movie Theatre Employee with solid experience handling tickets, keeping theatres tidy and managing concessions sales. Skilled in operating point-of-sale systems with keen eye for detail. High-performing and dedicated to delivering excellent customer service. Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cinema Crew Member
Cineplex
12.2020 - Current
- Assisted with special events marketing to increase visibility and maximize ticket sales.
- Handled emergency situations to maintain safety of staff and customers.
- Provided assistance to guests with special needs and helped with seat accommodations.
- Performed routine inspections of theatre to identify safety hazards.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Controlled line and crowd with quick, efficient service.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Used POS system to accurately enter orders and process payments.
Trainee Piercer
Unicorn Piercing Professionals
07.2022 - 10.2022
- Developed and implemented individual care plans tailored to needs of each client.
- Preserved patient safety by following safety protocols.
- Participated in team meetings and staff training sessions.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Fast Food Crew Member
Taco Bell
10.2019 - 02.2021
- Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction.
- Took orders, prepared meals, and collected payments.
- Reduced customer wait times by quickly operating customer window and sales register.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Received and processed customer payments and estimated and communicated wait times accurately.
- Assisted other team members to achieve goals.
Education
High School Diploma -
Bundamba State Secondary College
Bundamba, QLD11.2022
Skills
- Cash Register Operations
- Station Preparation
- Project Requirements
- Distribution Services
- Sanitation Practices
- Safe Work Practices
- Maintaining Clean Work Areas
- Table Setting
Certification
Responsible Service Of Alcohol - Attained in 2021
CERT II In retail Cosmetics - Completed in 2020
Timeline
Trainee Piercer
Unicorn Piercing Professionals
07.2022 - 10.2022
Cinema Crew Member
Cineplex
12.2020 - Current
Fast Food Crew Member
Taco Bell
10.2019 - 02.2021
High School Diploma -
Bundamba State Secondary College
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