Anastasia Keros

• Delivered compassionate care to vulnerable patients in high-stress, emergency environments
• Performed clinical observations, monitored vital signs and responded to deterioration
• Administered medications safely, including CRIs, injections and fluid therapy
• Maintained strict infection control, hygiene and sterilisation protocols
• Supported clients experiencing distress, grief or crisis with empathy and clear communication
• Completed detailed clinical notes, handovers and incident reports
• Assisted with procedures, wound care and recovery monitoring
• Worked collaboratively within multidisciplinary teams
• Trained new staff and supported team development

• Customer service and product support
• Stock control and merchandising
• Point-of-sale operations

• Clinical care & monitoring: Assisted with minor and major procedures, monitored patients pre- and post-operatively, performed TPRs, placed IV catheters, administered medications, calculated and set up IV fluids and CRIs, and conducted in-house pathology testing.
• Emergency response & triage: Managed urgent phone enquiries, assessed presenting problems, prioritised care needs, and supported veterinarians with critical patients.
• Infection control & hygiene: Cleaned and sterilised treatment areas, consult rooms, surgical theatres, and instruments; adhered to strict hygiene and safety protocols.
• Client communication & support: Provided compassionate communication during stressful situations, resolved complaints, coordinated reminders, and supported clients through difficult decisions.
• Administration & reception: Managed bookings, banking, stock control, inventory, clinic protocols, payroll tasks, and general front-of-house duties.
• Training & leadership: Inducted and trained new staff, supervised work-experience students, coordinated rosters, and supported team operations across multiple departments.

Clinics worked at:

• Para Hills Veterinary Clinic (Senior Nurse) — 2013–2018
• Holden Hill Veterinary Clinic (Senior Nurse) — 2009–2012
• Noah’s Crossing Veterinary Clinic (Qualified Nurse) — 2003–2009
• Golden Grove Veterinary Hospital (Qualified Nurse) — 2001–2003
• Port Adelaide Veterinary Clinic (Qualified Nurse) — 1996–2001