Anastasia Khoury
Preston,Victoria
Overview
5
5
years of professional experience
Work History
Australian Federal Police Intern
Australian Federal Police : Southern Command
CBD, VIC
03.2024 - Current
- Provided administrative support, including preparation of briefs of evidence i.e. collation and drafting of documents
- Completed general administrative duties e.g. photocopying, scanning, data input
- Completed research and collection of information through open source material to support operational activity
- Attended court hearings to observe proceedings related to criminal cases.
- Supported the of operational teams through the utilisation of police databases.
Client Service Officer
Magistrates’ Court of Victoria
CBD, VIC
02.2022 - 03.2024
- Worked within Criminal and Civil jurisdictions
- Attended to daily client service requests and provided support to a diverse range of clients via phone
- Handled a diverse range client enquires in a professional manner via Email and Webchat functions
- Liaised with court users, court staff, prosecuting agencies, Victorian Police and legal professionals
- Initiated case details into court database
- Completed disability awareness training
Tudor
Alchemy Tudoring
10.2023 - 12.2023
- Conducted individual tutoring sessions and plans with student to help them improve their academic performance.
- Provided comprehensive feedback on student progress, including areas for improvement and successes.
- Demonstrated various teaching techniques to engage students in the learning process.
Cafe Assistant
Cedar Bakery
Preston, VIC
02.2020 - 02.2022
- Greeted customers upon entry and exit in a courteous and friendly manner
- Seated customers and waited on their tables
- Continually learnt about company products to be able to effectively guide customers
- Took customer orders and delivered food and beverages
- Effectively communicated with FOH and BOH staff to ensure accuracy and efficiency in orders
- Stocked server areas with supplies before, during and after shifts
- Answered customer concerns in store and over the phone
- Prepared and packed food
Bakery Assistant
Woolworths
Preston, VIC
12.2018 - 01.2020
- Arranged baked goods in attractive displays inside bakery cases to increase sales
- Packaged bakery items and purchases in boxes and bags for customer convenience
- Took and fulfilled customer food orders
- Assisted customers in location of stock within the bakery and wider store
Education
Bachelor of Criminology And Psychology -
RMIT
CBD, VIC10-2024
High School Diploma -
Santa Maria
Northcote. VIC10.2021
Skills
- Point of Sale (POS) system operations
- Effective Customer Service
- Flexibility and Adaptability
- Critical thinking and problem solving
- Excellent Communication skills with staff and clients
- Ability to multitask and work in fast paced environments
- Opening and closing procedures
- Experience with Microsoft Suite
- Experience with Courtlink program
- Experience with Genesys Software
- Experience with Webchat program
Introduction
A detail-oriented and communicative Criminology and Psychology student, seeking a challenging role to support criminal justice and protection. I am to contribute my education, industry, and interpersonal skills while developing my expertise further and supporting a team environment.
Accomplishments
- ATAR 92.60
- 2021 Year 12 Legal Studies Dux
- 2019 Mathematics Dux
- 2019 Physical Education Dux
- 2018 Bronze Duke of Edinburgh Medalist
- 2018 Mathematics Dux
References
Woolworths Preston
Tamara (Manager) - 0421 123 885
Cedar Bakery
John-Paul (CEO/Owner) - 0405 174 794
George Khoury (Manager) - 0409 412 947
Magistrates’ Court of Victoria
Sienna Shields (Team Leader) - 0411 096 953
Maria Liberatore (Operational Manager) - 0439 625 380
Australian Federal Police
*References will be included after the completion of the internship
Timeline
Australian Federal Police Intern
Australian Federal Police : Southern Command
03.2024 - Current
Tudor
Alchemy Tudoring
10.2023 - 12.2023
Client Service Officer
Magistrates’ Court of Victoria
02.2022 - 03.2024
Cafe Assistant
Cedar Bakery
02.2020 - 02.2022
Bakery Assistant
Woolworths
12.2018 - 01.2020
Bachelor of Criminology And Psychology -
RMIT
High School Diploma -
Santa Maria
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