Anastasia Mamounis
Moorebank,NSW
Summary
Detail-oriented receptionist with skills in appointment scheduling and front desk operations. Committed to enhancing client engagement and improving operational efficiency, experience in customer service and front desk management. Skilled in effective communication and problem resolution, contributing to improved client satisfaction and streamlined operations.
Overview
1
1
Certification
1
1
year of post-secondary education
2
2
years of professional experience
Work History
Receptionist
Prime Physiotherapy
Greenvalley, NSW
02.2026 - Current
- Coordinated appointment scheduling and optimized patient flow to enhance clinic efficiency.
- Scheduled and confirmed appointments.
- Responded to telephone inquiries and provided detailed information about services to improve client engagement.
- Supported physiotherapists with administrative tasks during patient visits to ensure smooth operations.
- Maintained an organized filing system of confidential client information in accordance with company policy.
Retail Sales Associate
Prouds the jewellers
Liverpool, NSW
12.2024 - 09.2025
- Resolved customer complaints through effective communication and problem-solving skills.
- Educated customers on jewelry care and product features during sales interactions.
- Assisted customers with inquiries and provided product information.
- Processed orders and returns efficiently within company guidelines.
Retail Sales Associate
Goldmark jewellers
Liverpool , NSW
08.2024 - 12.2024
- Assisted customers in selecting jewelry that fit their style and preferences.
- Handled customer inquiries and resolved issues to enhance shopping experiences.
- Processed transactions accurately using point-of-sale systems and cash handling procedures.
- Maintained store displays to ensure an attractive and organized shopping environment.
Education
Master of Nail Technology - Beauty
National Institute Of Beauty
Online, NSW 04.2025 - 08.2026
Skills
- Appointment scheduling
- Front desk management
- Reception management
- Customer service
- Telephone communication
- Problem resolution
- Effective communication
- Team collaboration
- Inventory management
Certification
- First aid
- Working with children’s check
Timeline
Receptionist
Prime Physiotherapy
02.2026 - Current
Master of Nail Technology - Beauty
National Institute Of Beauty
04.2025 - 08.2026
Retail Sales Associate
Prouds the jewellers
12.2024 - 09.2025
Retail Sales Associate
Goldmark jewellers
08.2024 - 12.2024