Summary
Overview
Work History
Education
Accomplishments
Certification
Timeline
background-images

ANASTASIA PAGELLO

Summary

With a combined ten years of work experience in the customer service industry among culturally diverse colleagues and clientele, I am confident my various skills and expertise are invaluable for this position. My background includes four years experience in the restaurant industry, where I excelled in various roles such as wait staff, host, barista, prep cook, cook and dishwasher. My most recent role was as a Cook II/Supervisor in Denali National Park, AK, USA. This role entailed the guidance of kitchen staff and preparing/ producing massive meals for the 300+ employees of the national park.

Traveling has helped me develop a deeper understanding of self-motivation, adaptability, teamwork, positivity, and communication skills in both my professional and personal life. I hold myself to the highest standard, integrity and quality in my work.

I arrived in Australia January of this year with an active WHV-462, and I am available to start work immediately.

Thank you for your time and consideration for this position. I look forward to hearing back from you soon.


Warm regards,

Anastasia 'Stasi' Pagello

stasipagello@gmail.com

+61 044 839 5054

Overview

11
11
years of professional experience
1
1
Certification

Work History

Cook II/Supervisor

Aramark
05.2024 - 09.2024
  • Prep and prepare mass quantities of food for lunch and dinner mealtimes for the employees of Denali National Park
  • Help provide structure and guidance to other staff members for the kitchens daily operations
  • Assist the chef in meal planning, creating recipes, inventory and food ordering
  • Daily cleaning and sanitizing of the BOH and FOH operations
  • Serving food and replenishing the hot line
  • Working rotating shifts and closing the restaurant as the 'manager on duty', ensuring FIFO protocol while, keeping walk-ins clean and organized, receiving food shipments, ensuring proper labeling and putting produce in designated areas
  • Sharing the responsibility of dish duties

Ayurvedic Chef

Vande Wellness
03.2024 - 04.2024
  • Private chef responsible for the preparation and cooking of Ayurvedic quality meals during Panchakarma treatments
  • Responsibilities included preparing a menu, inventory, cleaning, dishes and interacting with clients; answering questions related to Ayurveda and their personalized diet

Cook

The Trophy Lodge
12.2023 - 03.2024
  • Responsibilities: cooking and plating dishes, food prep, creating daily specials, production of brunch and dinner service, cleaning kitchen, training new staff and helping other areas of restaurant such as dish and FOH
  • Trained on inventory and ordering for all perishable and nonperishable food items

Retail Associate

Christy Sports
11.2022 - 04.2023
  • Responsibilities included: customer service, relaying product knowledge to guests, arranging demo skis for guest use, counting register at start and end of shift, handling cash and card transactions, restocking, organization of products, cleaning the store/stock room and conducted end of season product inventory
  • Contact store manager Dave Perkins 206-406-3028 davep@christysports.com

Mailroom: Assistant Manager

Big Sky Resort
10.2022 - 04.2023
  • Streamlined mailroom operations by organizing and implementing efficient sorting and distribution processes
  • Weighed letters and packages and calculated costs based on classification, weight, dimensions and destination
  • Professional customer service and maintained proper distribution of incoming mail to correct individuals and departments
  • Trained new employees on mailroom procedures and best practices, fostering a knowledgeable workforce capable of maintaining high levels of productivity
  • Safeguarded sensitive information by properly handling confidential documents and adhering to company policies regarding privacy

Cook/Server/Expo

Paradise Inn
08.2022 - 10.2022

Primary position: Line Cook

  • Responsibilities included preparing designated line station for service and ensuring food is held at a safe temperature
  • Plating meals in a safe and time efficient manner and keeping all stations clean during service
  • Sharing all responsibilities on every station including fry, grill, expo and pantry
  • Cleaning kitchen and staff galley at the close of service; ensuring all food is stored properly after service

Secondary position: Server/Expo

  • Responsibilities included food running, giving excellent customer service and proper garnishing of plated meals
  • Double checking meal tickets with food to ensure highest quality guest experience
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations
  • Bussing tables and set up/break down of dining room

Cook/Sales Associate

The Fort Davis Drug Store
11.2021 - 05.2022

Primary position: Cook

  • Responsible for running the kitchen; training new kitchen personnel; running the line; operating the fryer and grill; making salads and cold sandwiches; opening and closing the kitchen; receiving and putting away inventory; cleaning and restocking of kitchen; assisting dishwasher and prep cooks; creating specials for menu
  • Prepared meals efficiently under time constraints for timely service during peak hours
  • Secondary responsibilities: assisting guests and taking food orders; answering phones; sales assistant; cashier; making milkshakes; replenishing the dessert case; restocking the gift shop; food running; bussing tables; occasional housekeeping for the restaurants hotel

Food Prep/Cook/Cashier/Vineyard Worker/Winter Caretaker

Chateau Wright Winery and Sandwich Bar
01.2021 - 01.2022

Primary position: Cook

  • Cook responsibilities included food prep; inventory and purchasing of food used; independently running the food truck; answering phones; taking food orders from guests; cashier; operating the grill; food running
  • Winter caretaker responsibilities included caring for vineyard animals such as dogs, cats and rams; general maintenance and cleaning of the vineyard and homestead; answering phones
  • Vineyard work responsibilities included trimming the plants; watering periodically: tending to the vegetable garden

Server/Host/Food Prep/Gift Shop Sales Associate

The Golden Lion Cafe
05.2020 - 01.2021

Primary position: Server

  • Duties included interaction with guests; providing excellent service and knowledge of food and bar menu items; food running; bussing; opening/closing procedures; various deep cleans and upkeep of facility; side work
  • Host: Greeting guests upon arrival; escorting guests to appropriate tables; communicating with staff members to ensure each table is promptly taken care of; assistance in all areas of operation (bussing/food running/etc.)
  • Food Prep: Creating and preparing of all the recipes and ingredients for food served at restaurant; deep cleaning the facility; daily stocking and inventory of shipments and implementing FIFO procedure
  • Gift Shop Sales Associate: Organizing and cleaning of shop; answering the phone and taking to-go orders from customers; operating the register, counting money; nightly closing procedures

Kitchen Steward

Gana A'Yoo, Limited
07.2019 - 10.2019
  • Company Overview: United States Antarctica Program
  • Washing of all dishes/pots used by facility; preparing of tea, milk, juice, coffee, frosty boy and waffle mixes, and training of all new staff members upon arrival to station
  • Attending to buffet line during meal times and replacing food items as they run low on the line
  • Ensuring food is held at safe temperatures
  • Cleaning and upkeep of galley: vacuuming, mopping, sanitizing surface areas, laundry, sweeping, restocking, deep cleaning; weekly disassembling, cleaning and reassembly of ice cream machine (frosty boy)
  • Properly storing leftover food from meal times and cleaning/sanitizing buffet areas

Housekeeper

Kiwi Basecamp Backpackers
04.2019 - 05.2019
  • Duties included cleaning, upkeep and organizing of hostels kitchen areas, bathrooms, common areas and guest rooms
  • Vacuuming, mopping, sanitizing surface areas, laundry, washing dishes, and sweeping
  • Stripping and making all guests beds daily; Preparing dough and baking of bread for tenants breakfast

Housekeeper/Receptionist/Cashier/Tour Guide

The Terrace Motel and Hotel/Glacier Country Campervan Park
02.2019 - 03.2019
  • Daily housekeeping duties of 38-room hotel included making beds, cleaning adjacent bathroom and kitchen, restocking amenities
  • Campground receptionist duties: maintaining a clean and orderly 90-site holiday park; key holder/cash handling position, greeting guests, cleaning camp bathrooms/ showers and kitchen facilities, directing traffic
  • Miscellaneous jobs as needed by management: guiding nightly glow worm tours, baking complimentary scones for guests and other cleaning/restocking of facilities

Vineyard Labourer

ACE Viticulture, Ltd.
01.2019 - 02.2019
  • Company Overview: New Zealand
  • Two-month contracted manual labourer on various vineyards within the Marlborough Sound wine region
  • Daily work included wire lifting, pruning of young plants, vine wrapping/taping, grape harvesting and general plant maintenance
  • New Zealand

Hostess

The 1540 Room
07.2018 - 08.2018
  • Company Overview: GA, USA
  • Courteously greeted guests upon arrival to the restaurant
  • Managed all incoming telephone calls
  • Seated guests at appropriate tables, operated the digital seating and reservation system
  • Assisted in food running and various restaurant upkeep including polishing, bussing and resetting tables
  • GA, USA

Server/Host/Busser/Food Runner

Edgar's Proof and Provision
01.2018 - 08.2018
  • Greeting patrons and graciously seating them at their desired table
  • Serving multiple tables simultaneously with professionalism while maintaining time management to ensure the absolute best guest dining experience
  • Worked with POS system to place orders, and manage bills
  • General restaurant upkeep; sweeping, mopping, sanitizing tables, polishing glasses, rolling silverware, bussing tables, and food running

Assistant Store Manager

The Black Dog General Store
08.2017 - 08.2018
  • Key holder and sales associate
  • Responsibilities included handling money as a cashier, store upkeep, interacting with customers, selling merchandise and independently opening/closing the store

Server/Bartender/Barista

Gryphon Tea Room
08.2017 - 01.2018
  • Rotating shifts as a server, bartender and barista
  • Served food and beverages promptly with focused attention to customer needs
  • Barista/bartending duties included preparing mixed drinks, loose-leaf tea, making hand-squeezed lemonade, operating an espresso machine and serving guests
  • General restaurant upkeep, side duties, opening and closing the restaurant

Crew Member/Photographer

Holland America Cruise Line/ MS Noordam
03.2016 - 11.2016
  • Company Overview: International Waters
  • Full-time sales representative of all images taken per cruise and event
  • Staff photographer and coordinator of studio displays
  • Mascot at port-of-call for photos (moose, bear, pirate, eagle, etc.)
  • International Waters

Staff Writer/Photographer

Palm Coast Observer
08.2014 - 03.2016
  • Company Overview: FL, USA
  • Promoted from freelance intern to full-time staff writer and professional photographer
  • Articles and photographs published in the weekly newspaper
  • Produced articles concerning diverse public issues, events, community events calendar, real estate transactions and business permits
  • FL, USA

Guest Services/Photographer

Marineland Dolphin Adventure
05.2014 - 07.2015
  • Company Overview: FL, USA
  • Trained and rotated in all areas of the facility including: gift shop reservations and sales, photography lab printing and sales, guest services educator, tour guide and in-water photographer during guests interactive experience with marine mammals
  • FL, USA

Secretarial Assistant

Lunsford Air Consulting
08.2013 - 06.2014
  • Company Overview: FL, USA
  • Handled clientele communication via phone, or in-person
  • Organized, cleaned, painted and maintained office
  • FL, USA

Education

Associate of Science - Photographic Technology

Daytona State College
Daytona Beach, FL
05.2015

Accomplishments

  • Adult First Aid/CPR/AED American Red Cross Certified 04/04/24 (Valid 2 Years)
  • TIPS Training Certification 22/06/24 (To sell and serve alcohol while promoting responsible consumption)(Valid 2 Years)
  • 200-Hours Ashtanga Vinyasa Teacher Training Yoga Certification- October 2018- Tapovan, Rishikesh, India
  • 35-Hours Ayurvedic Massage Certificate- October 2018- Tapovan, Rishikesh, India
  • 300-Hours Ashtanga Vinyasa Teacher Training Yoga Certification- January 2020- Varkala Cliff, Kerala, India
  • 150- Hours Intensive Ayurvedic Theory Course and Massage Training- October 2023- Rishikesh, India
  • Hiked 1,500-miles of the Appalachian Trail in 2021
  • Walked 800 Km of French Way El Camino in 2024 (Saint Jean Pied de Port, France to Fisterra, Spain)

Certification

  • 200-Hours Ashtanga Vinyasa Teacher Training Yoga Certification, 10/01/18, Tapovan, Rishikesh, India
  • 35-Hours Ayurvedic Massage Certificate, 10/01/18, Tapovan, Rishikesh, India
  • 300-Hours Ashtanga Vinyasa Teacher Training Yoga Certification, 01/01/20, Varkala Cliff, Kerala, India
  • 150-Hours Intensive Ayurvedic Theory Course and Massage Training, 10/01/23, Rishikesh, India

Timeline

Cook II/Supervisor

Aramark
05.2024 - 09.2024

Ayurvedic Chef

Vande Wellness
03.2024 - 04.2024

Cook

The Trophy Lodge
12.2023 - 03.2024

Retail Associate

Christy Sports
11.2022 - 04.2023

Mailroom: Assistant Manager

Big Sky Resort
10.2022 - 04.2023

Cook/Server/Expo

Paradise Inn
08.2022 - 10.2022

Cook/Sales Associate

The Fort Davis Drug Store
11.2021 - 05.2022

Food Prep/Cook/Cashier/Vineyard Worker/Winter Caretaker

Chateau Wright Winery and Sandwich Bar
01.2021 - 01.2022

Server/Host/Food Prep/Gift Shop Sales Associate

The Golden Lion Cafe
05.2020 - 01.2021

Kitchen Steward

Gana A'Yoo, Limited
07.2019 - 10.2019

Housekeeper

Kiwi Basecamp Backpackers
04.2019 - 05.2019

Housekeeper/Receptionist/Cashier/Tour Guide

The Terrace Motel and Hotel/Glacier Country Campervan Park
02.2019 - 03.2019

Vineyard Labourer

ACE Viticulture, Ltd.
01.2019 - 02.2019

Hostess

The 1540 Room
07.2018 - 08.2018

Server/Host/Busser/Food Runner

Edgar's Proof and Provision
01.2018 - 08.2018

Assistant Store Manager

The Black Dog General Store
08.2017 - 08.2018

Server/Bartender/Barista

Gryphon Tea Room
08.2017 - 01.2018

Crew Member/Photographer

Holland America Cruise Line/ MS Noordam
03.2016 - 11.2016

Staff Writer/Photographer

Palm Coast Observer
08.2014 - 03.2016

Guest Services/Photographer

Marineland Dolphin Adventure
05.2014 - 07.2015

Secretarial Assistant

Lunsford Air Consulting
08.2013 - 06.2014

Associate of Science - Photographic Technology

Daytona State College
ANASTASIA PAGELLO