Anastasia Primasari
Maribyrnong,VIC
Summary
Detail-oriented Product Development Assistant and Production Supervisor with extensive knowledge of Science Technology and Personal Care marketing. Dynamic individual with proven history of innovative and effective marketing. Committed to accurate and detailed research. Results-oriented Production Supervisor proficient in developing creative marketing collateral for diverse projects. Establishes clear standards and enforces protocols for consistent, high-quality results.
Overview
11
11
years of professional experience
Work History
Front of House Team Member
La Camera Southgate
Melbourne, VIC
09.2022 - Current
- Established welcoming atmosphere by greeting each guest warmly.
- Assisted servers with delivering food, filling beverages and retrieving items for guests.
- Trained new staff in front-of-house procedures, customer relations and cleaning.
- Helped guests at tables when in need of assistance.
- Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
- Kept register accurate through correct billing, payment processing and cash management practices.
Product Development Assistant
Ausmetix Pty, Ltd
Pascoe Vale, VIC
09.2021 - Current
- Collaborated with product development team to effectively modernize and update promotions.
- Trained entry-level on company protocols, best practices and GMP procedures.
- Tracked key metrics and developed spreadsheets and data models.
- Improved operations through consistent hard work and dedication.
- Created customized marketing materials to increase product awareness.
- Identified appropriate marketing channels and target customers for campaigns.
- Studied demographic data to determine optimal targets, competitor offerings and tactics for persuasion.
Senior Production Supervisor
Ausmetix, Pty Ltd
Pascoe Vale, VIC
09.2021 - Current
- Prepared in advance for and addressed production problems, material deficits, equipment failures and unavoidable delays.
- Oversaw bin fulfillment services, manufacturing and case picking for supply chain orders with rapid turnaround for high-quality and product delivery.
- Trained staff of direct labor employees to perform assembly and manufacture of specified products.
- Accomplished targets and met demand by assessing equipment performance, reviewing materials supplies and organizing manpower.
- Established clear priorities and production quality standards.
- Achieved on-time shipments goal by empowering employees to continued success.
- Evaluated team member performance regularly to identify and resolve productivity concerns.
- Resolved issues quickly to maintain productivity goals.
- Managed continuous improvement initiatives to drive gains in quality, flow and output.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Implemented program changes to identify and quickly resolve root cause issues bottlenecking production levels.
Senior Retail Assistant
Baby Bunting
Melbourne, VIC
04.2020 - 11.2021
- Oversaw supply chain and supported tech transfer projects, batch release testing, change management and resolution of customer complaints.
- Led implementation of effective supply chain planning systems while improving sales and operations planning processes for distribution network.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collaborated with internal teams to improve outputs to meet demand and supply requirements in peak sales, ensuring inventory integrity targets for finished goods.
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
- Assisted customers with prompt and polite support in-person and via telephone.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Stocked merchandise each week, clearly labelling items, arranging according to size or color and preparing attractive displays.
- Resolved problems, improved operations and provided exceptional service.
- Supervised and evaluated staff of 17 including other assistant managers, enabling them to improve skills, achieve daily objectives and attain advancement.
Data Verification Officer
Converga Australia Pty Ltd
Tuggeranong, ACT
02.2020 - 04.2020
- Performed administrative duties, including verify and data reporting.
- Contributed to team results in fast-paced environments.
- Completed clerical tasks such as filing, copying and distributing mail.
- Supported needs of Datas with skill and efficiency.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Reviewed over 105 financial statements per 7 hours
Marketing Assistant
No Grainer Pty Ltd
Melbourne , VIC
09.2019 - 02.2020
- Collaborated with team members to help expand marketing channels
- Tracked and analyzed web analytics to recommend proactive adjustments to strategies
- Performed market analysis and researched latest trends
- Designed and presented social media campaign ideas
- Increased credibility and client awareness by developing technical/non-technical marketing collateral and presentations, public relations campaigns, articles and newsletters
- Planned and executed internal and external events
- Wrote and prepared creative assets by applying excellent communication, project management and planning abilities to produce crisp, fresh collateral
- Managed efficient workflow between staff by effectively coordinating documents, communication and creative materials.
- Attracted average 32 new clients per week by creating and implementing innovative marketing strategies
Factory Worker
Cedar Meats
Brooklyn, VIC
03.2019 - 07.2019
- Inspected and adjusted work performed to meet expectations.
- Weighed and measured items to prevent waste and meet quality standards.
- Monitored machinery to identify concerns, make corrections or report complex problems.
- Used equipment properly to avoid workplace hazards or injuries.
Hospitality Supervisor
Reconcube Pty Ltd
Bootu Creek, NT
09.2018 - 02.2019
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance
- Created new recipes, outlined steps and training staff on correct preparation
- Directed activities of team of skilled kitchen workers preparing and serving meals
- Monitored food preparation, production and plating for quality control
- Oversaw grill, stove and oven and cleaned all equipment after every shift
- Created and deployed successful strategies to boost performance, streamline processes and increase efficiency in different areas.
- Responded to over 25 telephone calls per day to provide information regarding reservations and room vacancies
Packing Quality Controller
Costa Agri Exchange Pty Ltd
Renmark, SA
06.2018 - 09.2018
- Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction
- Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth
- Saved $16,000 by implementing cost-saving initiatives that addressed long-standing problems
Event Organizer
Pacto Ltd
Yogyakarta, Special Region Of Yogyakarta
08.2016 - 02.2018
- Wrote e-mails, promoted events via social media and drafted phone scripts to recruit volunteers.
- Participated in strategy development and planning to grow organizing program and advance campaigns.
- Transcribed data and organized spreadsheets to record pledges, phone calls and canvassing.
- Identified community organizations and leaders to establish and nurture relationships to help build awareness and win reforms for public.
Owner
Smoothie Bar
Yogyakarta, Special Region Of Yogyakarta
11.2014 - 05.2016
- Managed day-to-day business operations.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Maximized operational excellence mentoring personnel on management principles, industry practices and company procedures.
Internship Student
Smart Tbk
Surabaya, East Java
01.2012 - 01.2014
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Interacted with customers by phone, email or in-person to provide information.
- Delivered clerical support by handling range of routine and special requirements.
Education
MBA - International Business
University of Canberra
Canberra ACT07.2022
Bachelor of Science - Food Technology And Agricultural Product
University of Gadjah Mada
Yogyakarta Indonesia08.2016
Skills
- Business communications
- Campaign support
- Event planning
- Team leadership and supervision
- Operational Improvement
- Results monitoring
- Process and procedure development
- Client communication
- Market Positioning
- Marketing strategy
- Consumer Buying Habits
- Samples Tracking
- Computer Proficiency
- Data and Trend Forecasting
Timeline
Front of House Team Member
La Camera Southgate
09.2022 - Current
Product Development Assistant
Ausmetix Pty, Ltd
09.2021 - Current
Senior Production Supervisor
Ausmetix, Pty Ltd
09.2021 - Current
Senior Retail Assistant
Baby Bunting
04.2020 - 11.2021
Data Verification Officer
Converga Australia Pty Ltd
02.2020 - 04.2020
Marketing Assistant
No Grainer Pty Ltd
09.2019 - 02.2020
Factory Worker
Cedar Meats
03.2019 - 07.2019
Hospitality Supervisor
Reconcube Pty Ltd
09.2018 - 02.2019
Packing Quality Controller
Costa Agri Exchange Pty Ltd
06.2018 - 09.2018
Event Organizer
Pacto Ltd
08.2016 - 02.2018
Owner
Smoothie Bar
11.2014 - 05.2016
Internship Student
Smart Tbk
01.2012 - 01.2014
MBA - International Business
University of Canberra
Bachelor of Science - Food Technology And Agricultural Product
University of Gadjah Mada
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