Anastasia Rigatos

Dynamic and experienced Senior Catering Services Supervisor with a strong background in hospitality management and a proven track record of achieving yearly budgets. Skilled in good communication, business development, and organizational and analytical skills. Adept at leading teams and ensuring top-notch customer service. Excited about the opportunity to continue driving success in the hospitality industry. Seeking a challenging career that utilizes my skills in my areas of competence and enriches my knowledge, while giving me an opportunity to be part of a productive team that contributes towards the growth of the organization, thereby yielding the twin benefits of job satisfaction and professional progression.

• Exceeded every month’s budget during my time as Conference & Events Manager, closing my yearly budget four months prior the end of financial year.
• Increased average spends for social and corporate events.
• Built a stronger network of regular clientele.
• Contracted long term clients for C&E to build better base business.
• Promoted the Food and Beverage outlets, contributing in their overall success.
• Created event kits, menus and booking forms to improve future sales.
• Installation of new Audio Visual to maximize our current capacities and improve previous services and cost controls.
• Have planned and organized catering services for over 10,000 people per day.
• Have managed catering services across five different sites simultaneously.
• Have contributed in stadium concerts and sport events as operational ground management support

• Managed catering operations team of up to 50 staff per site.
• Managed hotel as duty manager.
• Manage clients in Conferencing and Events from enquiry to post event feedback and ensuring customer return.
• Develop, maintain and successfully trace action plans to ensure appropriate follow up is completed to secure business.
• Process and manage all Conferencing & Events financial accuments and ensure correct procedures are followed as per the company’s guidelines.
• Duties within end to end sales function sales including quoting, organization, client liaison, event order compilation and distribution, supervision and finalization of accounts for all events.
• Maximize usage of function space for all conference and events through effective yielding of available spaces.
• Preparation and maintenance of daily, weekly and monthly forecasts and reports.
• Production of quotations and RFPs.
• Managed catering operations team and hotel duty management shifts.
• Conduct quarterly competitor analysis to ascertain the company’s position in the market.
• Attend and become involved in industry shows and expos to promote the hotel and the company.