Anastasia Snitkovska
Benowa,QLD
Summary
Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences. Dependable, with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, and using registers. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service.
Overview
1
1
year of professional experience
Work History
Waitress/Event Staff Member
The Westport Club
11.2022 - 01.2023
- Used cash registers and credit card machines to cash out customers.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Retail Sales Associate
Witchery
03.2023 - 12.2023
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
Retail Sales Associate
Sketchers
03.2023 - 07.2023
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Informed customers of current store promotions to encourage additional sales purchases.
- Used POS system to process sales, returns, online orders and gift card activations.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Retail Sales Associate
Midas Shoes
07.2023 - 12.2023
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Recommended complementary purchases to customers, increasing revenue.
Education
High School Diploma -
St Columba Anglican School
Port Macquarie09.2022
Skills
- Cash handling
- Retail Sales
- Hospitality service expertise
- High-Volume Dining
- Conflict Resolution
- Guest services background
- Product Promotion
- Flexible and Adaptable
- Critical Thinking
- Persuasive Selling
References
The Westport Club (Aaron Slater)
Phone: (02) 6588 7201
Email: aslater@thewestportclub.com.au
Witchery (Cynthia Saab)
Phone: 0424720618
Email: myersydney@witchery.com.au
Sketchers (Liz Hetaraka)
Phone: 0414220475
Email: lizziesyd@hotmail.com
Midas (Rosemary Winchester)
Phone: 0417406723
Email: miranda@midasshoes.com.au
Languages
Fluency in:
- Russian
- English
Timeline
Retail Sales Associate
Midas Shoes
07.2023 - 12.2023
Retail Sales Associate
Witchery
03.2023 - 12.2023
Retail Sales Associate
Sketchers
03.2023 - 07.2023
Waitress/Event Staff Member
The Westport Club
11.2022 - 01.2023
High School Diploma -
St Columba Anglican School
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