Anastasija Laureckienė

• Provided excellent customer service: worked closely with restaurant staff to ensure that orders were served in an efficient
• Gained immeasurable experience in multitasking, oral and verbal communication, customer satisfaction, and conflict
• Kept bar presentable and well-stocked to meet customer needs.
• Crafted special drink and cocktail menu items for seasonal offerings.
• Followed strict recipes and drink measurements to minimize product used.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Served high customer volumes during special events, nights, and weekends.
• Developed new signature cocktails to support bar marketing brand and increase profits.
• Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.

• Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
• Kept bar presentable and well-stocked to meet customer needs.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Served high customer volumes during special events, nights, and weekends.
• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Promoted specials or upsold items effectively, increasing average check size and boosting overall sales revenue.

• Customer service, sales, customer guided trial about IQOS technology, working with systems as Site Manager, Dashboars, Ls One POS etc., Iqos device diagnostics.

This venue is known for hosting big events (800-1200 people)

• Making and serving beverages to customers in a fast-paced environment
• Ensured a clean and organized bar.
• Kept bar presentable and well-stocked to meet customer needs.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Served high customer volumes during special events, nights, and weekends.
• Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.

• Meeting delegation from India, assistance throughout the visit.

• Provided excellent customer service: worked closely with restaurant staff to ensure that orders were served in an efficient
• Gained immeasurable experience in multitasking, oral and verbal communication, customer satisfaction, and conflict
• Helped train new employees.
• Bussed and reset tables to keep dining room and work areas clean.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

This company was specialised in private functions as weddings, birthdays, private parties and etc.

• Assisted management in training new waitstaff, sharing expertise on best practices for exceptional service delivery.
• Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
• Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.