Anastasija Radovic

- Delivered consistently exceptional customer service, establishing lasting relationships with clients and generating repeat business.

- Created visually appealing merchandising displays that showcased featured products effectively promoting them among Clients.

- Increased client retention rates through effective communication strategies, follow-up appointment scheduling, and targeted promotions for loyal customers.

- Collaborated with suppliers to secure competitive pricing on high-quality products for the salon.

- Monitored product usage during treatments to minimize waste without compromising service quality or results for clients.

- Resolved customer complaints professionally and efficiently, maintaining high levels of customer satisfaction.

- Maintained salon cleanliness and hygiene standards, ensuring a pleasant experience for all clients as well as myself.

- Developed and executed successful promotional events, driving increased sales and client loyalty.

- Implemented new services in response to industry trends, maintaining a competitive edge in the market.

- Established partnerships with local businesses creating referral programs benefiting both partners financially.

- Delivered product demonstrations and sample applications, raising exposure of key brands.

- Continuous evaluation of my performance and conveyed constructive feedback to improve skills.

- Successfully managed budgets and allocated resources to maximize productivity and profitability.

- Set aggressive targets for myself to drive my small businesses success and strengthen my motivation.

- Continuous training and knowledge on past and current trends and techniques.

- Conducted personalized client analysis and consultations

- Crafted bespoke treatment plans tailored to their individual needs

- Client transformations ( Before and afters )

- Cultivated strong client relationships and managed appointments with honesty and care.

- Serviced High Profile clients with confidentiality

- Oversaw daily operations of a busy office environment, ensuring tasks were completed efficiently and accurately.

- Maintained the current understanding of market conditions, compliance standards and best practices.

- Increased sales through effective product demonstrations and sharing expert knowledge.

- Delivered exceptional customer service by addressing client concerns promptly and offering appropriate solutions.

- Trained new employees in company procedures, product knowledge, and sales techniques for consistent quality service.