ANASTASIS NIUMATA
Burnside,Australia
Summary
Seasoned Learning Consultant with demonstrated ability to design and implement effective learning strategies. Strong knowledge of innovative educational technologies, coupled with capability in driving performance improvement. Skilled at fostering positive learning environments and contributing to team success. Notable impact on learner engagement and achievement in previous roles.
Overview
18
18
years of professional experience
Work History
FCO Learning Consultant
National Australia Bank
Docklands, Victoria
01.2022 - Current
- Facilitated Training Delivery: Delivered comprehensive training programs, including Customer Due Diligence (CDD) sessions, job readiness training, and targeted learning workshops tailored to business needs
- Instructional Design: Collaborated with senior consultants to design and develop training programs, ensuring alignment with business objectives and compliance requirements
- Product Development and Pilot Testing: Partnered with the product team to develop new learning solutions, leading pilot deliveries, and gathering feedback for continuous improvement.
- Quality Assurance: Gained expertise in quality management by reviewing analysts’ investigations, providing constructive feedback, and contributing to improved compliance and operational standards.
- Events & Marketing Lead: Cultural Inclusion Employee Resource Group.
- Spearheaded the planning and execution of culturally significant events at NAB to promote diversity and inclusion, fostering awareness and celebration of various cultures.
- Established and led NAB Pasifika, a subcommittee focused on Pasifika cultural inclusion, creating a platform to amplify Pacific Islander voices and perspectives within the organization.
- Engaged with senior executives to drive cultural awareness and empower colleagues to bring their whole selves to work.
- Utilized knowledge of industry best practices to improve upon existing training methods.
- Collaborated with stakeholders to ensure that all curricular activities were effective and successful.
- Analyzed data from online assessments to identify areas for improvement in the organization's learning initiatives.
- Built and updated evaluation and survey tools to monitor and improve effectiveness of courses.
Business Banking Phone Advisor
National Australia Bank
Docklands, Victoria
01.2020 - 01.2022
- Answered inquiries from customers regarding investments.
- Provided crisis intervention to customers dealing with difficult situations due to fraud/scams.
- Identified cases of abuse, encouraging students or parents to seek assistance from mental health professionals.
- Planned and promoted career and employment-related programs and events, fully coordinating job fairs and career workshops.
Teacher & Content Writer (TET Engineering)
Swinburne University of Technology
Hawthorne, Victoria
07.2018 - 07.2021
- Deliver face to face learning for engineering students focusing on engineering processes
- Plan and deliver the learning material online
- Undertook making outbound calls to students and staff to follow up on content Develop Industry 4.0 content to improve and support the project
- Match current content with the curriculum of the project to ensure that taught material adheres to course curriculum
- Actively communicate with team to develop written material to ensure that all tasks are achieved in due time
- Edit content based on recommendations from course lecturers and colleagues
- Collaborate with other departments to create innovative content ideas and build tools eg: Learning platforms etch.
Pacific Academic Development Lecturer (Engineering Network)
Unitec Institute of Technology
01.2015 - 01.2018
- Effective facilitation and delivery of learning development and consideration of different learning needs
- Develop, prepare, and maintain innovative, relevant, and up to date learning development resources both online and printed
- Provided engaged learning development teaching for students in one-to-one, small groups and interactive workshops reflecting Unitec’s objectives, culture and values and the partnership of Te Noho Kotahitanga
- Prepared relevant workshops
- Support the overall planning of the Learning and Achievement team activities
- Understanding of the student experience at tertiary institutes
- Computer and Database literacy – Microsoft Office Applications including MS Word, MS PowerPoint and MS Excel, MS Project, AutoCAD, Civil3d, BIM as well as Adobe Suite
Consultant Civil Enginner
Unitec Institute of Technology
Auckland
01.2015 - 01.2018
- Waste Minimisation (Deconstruction of Commercial Building Unitec (Building 108)
- Waste stream mapping to produce a waste management plan for Unitec to incorporate in future renovations
- Designing out waste by using MS Project
- Calculation of building footprint and concrete volumes were done using BIM
- Designed a proposed building structure using AutoCAD using recycled materials
- Comprehensive waste audit on commercial building
- Prepare Waste Management Template
- Civil 3D used mainly to create models of proposed buildings that could use recycled materials from deconstructed building
- Present project findings and proposal to stakeholders
- Stream Naturalisation (Naturalisation of Oakley Creek)
- Initiated sustainable practices and produced clear evidence on how lifestyle contributes to effectively manage the streams
- Civil 3D was used to create water flow models of the area and entire catchment for data collection purposes
- Auckland Council Stream Naturalisation
- Stream Ecological Valuation Methodology was used to analyze pre-restored and post restored streams
- Used GIS to effectively work out catchment area to work out contributing factors to stream deterioration
- Stormwater analysis of the several catchments was done using data from Civil 3D
- Effects of Indoor Air Quality of Building Design (BRANZ Sponsored Project)
- AutoCAD used to read plans and to create how to better design a water membrane into the building
- Air flow monitors were used in and outside the researched building to collect data and to create a model for building with vapor membrane and building without a vapor membrane
- Civil3D used to create a 3D model of site location(carpark) of the studied building and create a building platform model to use as a control for the project
Lecturer and Lead Research (EE2E & Environmental)
Unitec Institute of Technology
Auckland, New Zealand
01.2013 - 01.2018
- Facilitating student learning through project-based problem solving
- Focus on numeracy and literacy: recognising and explaining mathematical relationships in context
- Application of understanding in Physics; inquiry and critical thinking
- Development of lateral thinking and extension of student learning: connecting concepts in Level 2 NCEA to Level 5 NZQA Dip
- Engineering and first year BEngTech
- Supervising final year students on the BEngTech degree course which includes liasing with industrial partners to support data collection and analysis
- Leading research projects including those in collaboration with (and sponsored by) industry and academic institutions
- Topics include waste minimisation in the built environment, the use of Biochar as a media for the development of a denitrifying biofilm for the reduction of nitrates from dairy pastures and the benefits of naturalisation in local stream catchments
- Experience at managing, collecting and interpreting data for Stream Ecological Valuation Method (SEV) in Auckland based streams in conjunction with Auckland Council
Project Engineer : Estimator
Ace Construction
Auckland
01.2016 - 01.2017
- Developed project plans, budgets, and timelines to ensure successful completion of projects.
- Maintained project schedule by monitoring project progress, coordinating activities and resolving problems.
- Coordinated with team members to ensure timely completion of tasks.
- Compiled reports detailing progress updates and budget information.
Customer Service Representative
Ministry of Social Development
Auckland, New Zealand
01.2007 - 01.2009
- Communicated with clients and Case Managers over the phone
- Processed information from clients and payments at 100% accuracy in a minimum time frame
- Dealt with data entry; set up new records; booked appointments for clients
- Took inbound calls from clients in regard to benefit payment and information required
- Undertook making outbound calls to client to set up appointments and follow up on their applications
- Exceeded established service goals while leveraging customer service, sales and employee management best practices.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Promoted available products and services to customers during service, account management and order calls.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Education
Certificate IV - Training and Assessment
Plenty Training
AustraliaBachelor of Civil Engineering Technology -
Unitec Institute of Technology
New ZealandNational Diploma - Architecture
Unitec Institute of Technology
New ZealandFoundation Certificate - Science
National University of Samoa
SamoaSkills
- Diversity and Inclusion
- Technical training
- Adaptive learning
- Learning management systems
- Organizational development
- E-learning design
- Multimedia production
- Cross-platform development
- Product development
- Design improvement
References
- Donald Daniel, Manager Capability: TM, Financial Crime Operations, National Australia Bank, donald.daniel@nab.com.au, 0436917064
- Dr Terri-Ann Berry, Director Environmental Solutions Research Centre, Engineering Pathway, Unitec Institute of Technology, tberry@unitec.ac.nz, +6422 635 2670
- Sussan Tullet, Academic Program Manager, Bridgepoint Education, Unitec Institute of Technology, stullet@unitec.ac.nz, +6421 858 627
Timeline
FCO Learning Consultant
National Australia Bank
01.2022 - Current
Business Banking Phone Advisor
National Australia Bank
01.2020 - 01.2022
Teacher & Content Writer (TET Engineering)
Swinburne University of Technology
07.2018 - 07.2021
Project Engineer : Estimator
Ace Construction
01.2016 - 01.2017
Pacific Academic Development Lecturer (Engineering Network)
Unitec Institute of Technology
01.2015 - 01.2018
Consultant Civil Enginner
Unitec Institute of Technology
01.2015 - 01.2018
Lecturer and Lead Research (EE2E & Environmental)
Unitec Institute of Technology
01.2013 - 01.2018
Customer Service Representative
Ministry of Social Development
01.2007 - 01.2009
Certificate IV - Training and Assessment
Plenty Training
Bachelor of Civil Engineering Technology -
Unitec Institute of Technology
National Diploma - Architecture
Unitec Institute of Technology
Foundation Certificate - Science
National University of Samoa
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