Anastazia Sierocki
Moorooka
Summary
Dynamic professional with a strong background in customer service and operational excellence, honed at Ice World. Recognized for prioritizing safety and enhancing guest experiences. Detail-oriented and skilled in strategic issue analysis, I effectively supported events and trained staff, ensuring seamless operations and high customer satisfaction.
Overview
2026
2026
years of professional experience
Work History
Ice Rink Attendant
Iceworld
2025 - Current
- Maintained ice surface quality through regular resurfacing and maintenance techniques.
- Assisted patrons with skate rental and sizing, ensuring a positive customer experience.
- Monitored rink safety protocols, promptly addressing potential hazards to ensure guest safety.
- Supported events by setting up equipment and assisting with logistical coordination on-site.
Salesperson
Polo Ralph Lauren
2025 - 12.2025
- Engaged customers through product knowledge, enhancing their shopping experience and driving sales.
- Executed visual merchandising standards to present products attractively, increasing customer interest.
- Collaborated with team to maintain inventory levels and ensure product availability on the sales floor.
- Assisted in training new staff on sales techniques and customer service protocols, promoting teamwork.
Pharmacy Assistant
Terry White Chemmart
2024 - 01.2025
- Assisted pharmacists in dispensing medications and managing inventory levels.
- Processed prescription orders accurately, ensuring compliance with regulatory standards.
- Provided customer service support, answering inquiries regarding medications and health products.
- Maintained clean and organized pharmacy area to promote efficiency and safety.
Cashier
Coles Supermarket
2023 - 2024
- Process transactions efficiently using cash register and point-of-sale systems.
- Assist customers by answering questions and providing product information.
- Maintain cleanliness and organization of checkout area and merchandise displays.
- Handle customer returns and exchanges following store policies.
Education
No Degree - Completed Year 7-10
Brisbane Girls Grammar School
Spring Hill, QLDHigh School Diploma -
Good Shepherd Lutheran College
Noosaville11-2025
Skills
- Service excellence
- Prioritization and scheduling
- Detail-oriented
- Clear interpersonal communication
- Strategic issue analysis
Languages
English
Native or Bilingual
Serbian
Native or Bilingual
Timeline
Ice Rink Attendant
Iceworld
2025 - Current
Salesperson
Polo Ralph Lauren
2025 - 12.2025
Pharmacy Assistant
Terry White Chemmart
2024 - 01.2025
Cashier
Coles Supermarket
2023 - 2024
No Degree - Completed Year 7-10
Brisbane Girls Grammar School
High School Diploma -
Good Shepherd Lutheran College