Ana Uasi Taukatelata
Hampton Park,VIC
Summary
Hardworking individual with years of experience in customer service, multi tasking and is able to manage her time effectively and efficiently. Is kind, respectful and eager to learn in the clinical setting. Able to work under pressure and adapt to new situations and challenges that may arise on the ward.
Overview
7
7
years of professional experience
Work History
Volunteer
Wesleyan Methodist Church
Dandenong , VIC
01.2020 - Current
- Providing support and guidance to young children and youth.
- Oragnised and planned out activities.
- Assisted with outreach events, book keeping and accounting.
Customer Service Officer
SERCO
Dandenong , VIC
03.2018 - Current
- I have learnt how to be self-reliant, work independently and within a team, source information quickly and manage my workload. I have been able to comfort individuals and assist many in various clinical settings.
- I often was in communication with large corporations, other stakeholders and different government sectors. Being able to communicate effectively was at upmost importance in my role.
- Assisted providers with processing payment through the Provider Portal.
- Maintained accurate records and participants confidentiality.
Bachelor of Nursing Student
Federation University
Berwick, VIC
03.2021 - 12.2024
- Performed patient assessments and assisted in developing patient care plans, progress notes and discharge planning.
- Assisted with preparation of medications, confidently taking vitals independently and assisting patients with ADL's.
- Collaborate with multidisciplinary teams that included doctors, social workers, psychologist, occupational therapist and physical therapist.
Education
High School Diploma -
Hampton Park Secondary College
Hampton Park, VIC11-2017
Bachelor of Nursing - Healthcare
Federation University
Berwick, VICSkills
- Hardworking
- Excellent time management skills
- Excellent detail to work
- Good Communication skills
- Works well independently and within a team
- Punctual
- Respectful
- Willingness to learn and to follow hospital guidelines and policies
Timeline
Bachelor of Nursing Student
Federation University
03.2021 - 12.2024
Volunteer
Wesleyan Methodist Church
01.2020 - Current
Customer Service Officer
SERCO
03.2018 - Current
High School Diploma -
Hampton Park Secondary College
Bachelor of Nursing - Healthcare
Federation University
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