Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Anca Viorica Beliti

Dayton,Western Australia

Summary

Proprietor with expertise handling administrative, financial and sales needs in results-focused environment. Experienced in human resources, records management and regulatory compliance. Highly motivated productive and devoted to company success. Seasoned Proprietor well-versed in all facets of business operations. Efficiency-driven and service-oriented with excellent interpersonal, communication and conflict management abilities. Bringing 8 years of experience running similar businesses in Harvey Norman Bedding.

Overview

Work History

Proprietor

Harvey Norman Bedding
Midland , WA
2016 - Current
  • Developed promotional materials to advertise products or services.
  • Advised staff on policies and procedures related to customer service standards.
  • Provided exceptional customer service by responding promptly to inquiries and complaints.
  • Negotiated contracts with vendors for supplies, equipment, and other resources needed for daily operations.
  • Managed inventory levels to ensure adequate stock while controlling costs associated with ordering more than necessary.
  • Performed regular maintenance of facility grounds and equipment in order to maintain a safe work environment.
  • Scheduled staff shifts according to demand patterns in order to maximize efficiency and productivity.
  • Recruited qualified personnel through job postings, interviews, background checks.
  • Conducted performance reviews with employees in order to identify areas of improvement as well as recognize outstanding achievements.
  • Ensured compliance with all applicable laws including labor laws and safety regulations.
  • Maintained records of employee attendance, payroll information, time off requests.
  • Reviewed monthly invoices from suppliers and vendors and ensured timely payment of bills.
  • Monitored budgeting activities such as tracking spending against budget allocations.
  • Set pricing structures according to market analytics and emerging trends.

2IC/Personal Assistant to the Owner

Harvey Norman Bedding
Malaga , WA
2009.02 - 2016
  • Arranged meetings between key stakeholders at request of owner.
  • Provided assistance in resolving customer complaints or issues escalated by owner.
  • Developed, maintained and managed daily schedule for Owner.
  • Researched and organized travel arrangements for Owner.

Proprietor

Harvey Norman Bedding
Albany , WA
2016 - 2017
  • Developed and implemented business strategies to increase sales and profits.
  • Identified new markets for products and services to expand customer base.
  • Prepared financial statements, budgets, and forecasts for business operations.
  • Analyzed operating costs, expenses, revenue and other financial data to ensure successful operation of the business.

Education

High School Diploma -

Ballajura Community Collage
Ballajura

Skills

  • Employee Supervision
  • Cost analysis and savings
  • Purchasing and planning
  • Customer Relationship Management
  • Business Development
  • Training and mentoring
  • Vendor Relations
  • Networking skills
  • Employee Development
  • Budget Management
  • Staffing
  • Business growth and retention
  • Negotiation
  • Staff hiring
  • Employee Performance Management

References

References available upon request.

Timeline

2IC/Personal Assistant to the Owner

Harvey Norman Bedding
2009.02 - 2016

Proprietor

Harvey Norman Bedding
2016 - Current

Proprietor

Harvey Norman Bedding
2016 - 2017

High School Diploma -

Ballajura Community Collage
Anca Viorica Beliti