ANCHAL

• Developed and implemented customer service strategies, resulting in increased customer satisfaction and repeat business
• Oversaw financial aspects of the restaurant, including budgeting, cost control, and increasing overall profitability
• Managed day-to-day restaurant operations, ensuring efficient service and upholding high standards of food quality and hygiene
• Supervised and trained a team of staff, optimizing performance through coaching, feedback, and team-building activities
• Developed and implemented marketing strategies, driving customer foot traffic and enhancing brand visibility within the local community

• Developed strong working relationships with colleagues across departments, fostering collaboration and open communication channels for improved problemsolving.
• Maintained a safe working environment by adhering to established health and safety protocols during console operations.
• Observed and reported suspicious activities and persons.
• Assisted in training new employees, sharing best practices for successful console operation, and promoting a team-oriented work culture.
• Collaborated with team members to develop strategies for improving overall console performance and functionality.

• Conducted thorough inspections of raw materials and finished products to ensure compliance with quality standards and specifications
• Identified defects and inconsistencies in products, documenting findings and working with production teams to implement corrective actions
• Utilized various quality control tools and techniques, including visual inspections, measurements, and testing equipment

• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Learned all required tasks quickly to maximize performance.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Contributed to team success by completing jobs quickly and accurately.
• Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.

Customer service - Providing information to customers, assist with inquiries, and provide information about fuel types, prices, and service offered.

Safety and compliance, maintained checks, record keeping, promotional activities.

• Maintained a safe working environment by adhering to established health and safety protocols during console operations.
• Observed and reported suspicious activities and persons.
• Increased productivity through efficient management of multiple tasks on various consoles simultaneously.
• Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
• Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.

• Assisted chefs in food preparation, including chopping, marinating, and organizing ingredients for daily operations
• Maintained a clean and organized kitchen by washing dishes, utensils, and kitchen equipment, ensuring compliance with hygiene standards
• Supported the kitchen team during service by delivering ingredients and equipment as needed to keep the workflow smooth

• Prepared and cooked a variety of traditional Indian dishes, ensuring consistency in taste, presentation, and portion control
• Managed kitchen operations, including food preparation, cooking, and plating, while adhering to health and safety standards
• Assisted with menu planning, offering suggestions for new dishes and seasonal specials based on customer preferences