Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Restaurant Manager with expertise in general operations management, special events, staff development and training, recruitment and vendor negotiations.
➢ Take responsibility for the business performance of the restaurant and make sure we are performing as per expectations drawn up during our meetings.
➢ Analyses and plan restaurant sales levels and profitability and provide inputs in the capacity of the manager drawn from the day to day activities.
➢ Organise marketing activities, such as promotional events and discount schemes and research what our competition are doing and keep up with them.
➢ Prepare reports at the end of the week, including progress report of the staff, incident reports and Health & safety concerns.
➢ Provide training to the staff and issue warnings if repeat offences are made.
➢ Set budgets or agree them with senior management during management meeting.
➢ Plan and coordinate menus and consult with the kitchen staff to increase efficiency.
➢ Recruit staff if required especially during peak bodies provide training to junior staff and provide motivation when required.
➢ Respond to customer queries and complaints on daily basis and reprimand staff if necessary and resolve all customer complaints, if possible.
➢ Meet and greet customers, organize table reservations, and offer advice about menu choices.
➢ Maintain high standards of quality control, hygiene and health and safety; check stock level order supplies when needed.
➢ Take responsibility for the business performance of the restaurant and make sure we are performing as per expectations drawn up during our meetings.
➢ Analyses and plan restaurant sales levels and profitability and provide inputs in the capacity of the manager drawn from the day to day activities.
➢ Organise marketing activities, such as promotional events and discount schemes and research what our competition are doing and keep up with them.
➢ Prepare reports at the end of the week, including progress report of the staff, incident reports and Health & safety concerns.
➢ Provide training to the staff and issue warnings if repeat offences are made.
➢ Set budgets or agree them with senior management during management meeting.
➢ Plan and coordinate menus and consult with the kitchen staff to increase efficiency.
➢ Recruit staff if required especially during peak bodies provide training to junior staff and provide motivation when required.
➢ Respond to customer queries and complaints on daily basis and reprimand staff if necessary and resolve all customer complaints, if possible.
➢ Meet and greet customers, organize table reservations, and offer advice about menu choices.
➢ Maintain high standards of quality control, hygiene and health and safety; check stock level order supplies when needed.