Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anchal Anchal

Gatton,Queensland

Summary

Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Restaurant Manager with expertise in general operations management, special events, staff development and training, recruitment and vendor negotiations.

Overview

1
1
year of professional experience

Work History

Restaurant Manager

Curry & Cocktails Ripley
12.2023 - Current

➢ Take responsibility for the business performance of the restaurant and make sure we are performing as per expectations drawn up during our meetings.

➢ Analyses and plan restaurant sales levels and profitability and provide inputs in the capacity of the manager drawn from the day to day activities.

➢ Organise marketing activities, such as promotional events and discount schemes and research what our competition are doing and keep up with them.

➢ Prepare reports at the end of the week, including progress report of the staff, incident reports and Health & safety concerns.

➢ Provide training to the staff and issue warnings if repeat offences are made.

➢ Set budgets or agree them with senior management during management meeting.

➢ Plan and coordinate menus and consult with the kitchen staff to increase efficiency.

➢ Recruit staff if required especially during peak bodies provide training to junior staff and provide motivation when required.

➢ Respond to customer queries and complaints on daily basis and reprimand staff if necessary and resolve all customer complaints, if possible.

➢ Meet and greet customers, organize table reservations, and offer advice about menu choices.

➢ Maintain high standards of quality control, hygiene and health and safety; check stock level order supplies when needed.

Restaurant Manager

Sanjh Khakh Indian Restaurant
03.2023 - 01.2024

➢ Take responsibility for the business performance of the restaurant and make sure we are performing as per expectations drawn up during our meetings.

➢ Analyses and plan restaurant sales levels and profitability and provide inputs in the capacity of the manager drawn from the day to day activities.

➢ Organise marketing activities, such as promotional events and discount schemes and research what our competition are doing and keep up with them.

➢ Prepare reports at the end of the week, including progress report of the staff, incident reports and Health & safety concerns.

➢ Provide training to the staff and issue warnings if repeat offences are made.

➢ Set budgets or agree them with senior management during management meeting.

➢ Plan and coordinate menus and consult with the kitchen staff to increase efficiency.

➢ Recruit staff if required especially during peak bodies provide training to junior staff and provide motivation when required.

➢ Respond to customer queries and complaints on daily basis and reprimand staff if necessary and resolve all customer complaints, if possible.

➢ Meet and greet customers, organize table reservations, and offer advice about menu choices.

➢ Maintain high standards of quality control, hygiene and health and safety; check stock level order supplies when needed.

Education

Hospitality Diploma - Hospitality

Macallan College
151 Wellington Point East Brisbane Qld 4169
09.2022

Certificate Iv in Commercial Cookery - Cookery

Macallan College
151 Wellington Point East Brisbane Qld 4169
01.2022

Skills

  • Team Management
  • Inventory control and record keeping
  • Customer Engagement
  • Staff Management

Timeline

Restaurant Manager

Curry & Cocktails Ripley
12.2023 - Current

Restaurant Manager

Sanjh Khakh Indian Restaurant
03.2023 - 01.2024

Hospitality Diploma - Hospitality

Macallan College

Certificate Iv in Commercial Cookery - Cookery

Macallan College
Anchal Anchal