Anchal Chopra
Epping,VIC
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
3
3
years of professional experience
Work History
Security Officer
Integrated Protective Services
06.2023 - Current
- Customer service
- Giving people instructions.
- Resolving general public issues by coordination with staff member.
- Evacuate people if required in case of emergency.
Concierge
E Group Security
11.2022 - 08.2023
- Monitoring security cameras.
- Replying to Emails.
- Perform regular patrols of the building.
- Writing incidents reports.
- Stop unauthorised entry.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Keeping deliveries for tenants.
- Providing access cards to tenants.
Front End Supervisor
Woolworths
10.2020 - 12.2022
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Cash handling.
- Team management.
- Solving staff issues and concerns.
Security Supervisor
Spotless Security
12.2021 - 09.2022
- Record incident reports.
- Team management.
- Helping hospital staff in the situations like code grey and code red.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Assigning duties and position to staff members.
Education
Bachelor of Finance. - Finance
La Trobe University
Melbourne, VIC09.2022
Skills
- Crime Prevention
- CCTV Monitoring
- Electronic Surveillance
- General Security
- Report Writing
- Fluent in English
Timeline
Security Officer
Integrated Protective Services
06.2023 - Current
Concierge
E Group Security
11.2022 - 08.2023
Security Supervisor
Spotless Security
12.2021 - 09.2022
Front End Supervisor
Woolworths
10.2020 - 12.2022
Bachelor of Finance. - Finance
La Trobe University
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