Anchana Petchlu
Kogarah,NSW
Summary
Customer service focussed Readily adaptable to change Good team player / Target focussed approach. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Housekeeping Supervisor
Novotel Darling Harbour
04.2022 - Current
- Supervised and coordinated daily activities of house keeping staff to ensure high standards of cleanliness.
- Trained new housekeeping employees on cleaning procedures, equipments use and safety protocols.
- Conducted regular performance evaluations and provided feedback to improve efficiency.
- Inspected room and staff to ensure compliance with cleanliness standards.
- Ensured all guest requests and complaints were handles promptly and professionally
- Maintained detailed records of inspections, incidents and daily operations.
Room Attendant
Sofitel Sydney
01.2022 - 04.2022
- Cleaning guest rooms including beds, replacing towels/amenities, sweeping/mopping, vacuuming, dusting/polishing.
- Reporting any technical issues and maintenance needs.
- Responded to guest requests for assistance, toiletries, and personal care items.
- Improved guest satisfaction by ensuring all rooms met hotel's strict cleanliness and presentation standards.
- Communicated with the front desk and housekeeping supervisors regarding room status
Finance Assistant
Sriwawad Corporation PCL TH
03.2020 - 11.2021
- Maintained confidentiality of sensitive financial information, safeguarding both company data and client privacy.
- Entered financial data into company accounting system with stringent adherence to data security protocols
- Ensured compliance with financial policies and regulations, conducting thorough reviews of financial activities.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
Sandwich Hand
Sandwich Factory
06.2018 - 12.2018
- Prepared sandwiches, wraps and salads to customer specifications and store standards.
- Offered product recommendations and handled special dietary requests
- Monitored and replenished ingredients and condiments throughout shift
- Collaborated with kitchen and front of house staff to ensure smooth service flow.
- Helped with general kitchen duties such as dishwashing and restocking as needed.
- Complied with health and safety regulations including temperature checks and waste disposal.
Education
Diploma -
Leadership And Management
Kensington International College05-2027
Bachelor of Art Program - Major in Hospitality
Bangkok University
Thailand01-2017
Skills
- Excellent customer service skills
- Excellent time management skills
- Able to learn quickly and work efficiently
- MS Office: Word
- MS Office: PPT
Summary Of Experience
- Customer service focussed
- Readily adaptable to change
- Good team player / Target focussed approach
Hobbies and Interests
- Traveling
- Shopping
- Movie
Personal Information
Available: Immediately
Languages
Thai
Timeline
Housekeeping Supervisor
Novotel Darling Harbour
04.2022 - Current
Room Attendant
Sofitel Sydney
01.2022 - 04.2022
Finance Assistant
Sriwawad Corporation PCL TH
03.2020 - 11.2021
Sandwich Hand
Sandwich Factory
06.2018 - 12.2018
Diploma -
Leadership And Management
Bachelor of Art Program - Major in Hospitality
Bangkok University
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