Riya GEORGE
Middle Swan,WA
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
10
10
years of professional experience
Work History
Quality and Compliance Assistant Manager
Italian Aged Care, Villa Terenzio
04.2023 - Current
- Monitored safety audits, inspections and evaluations to identify potential hazards and implement corrective actions in accordance with regulatory requirements
- Chairs Work Health and Safety meetings and reports the key performance indicators
- Investigated incidents and accidents to identify causes and potential preventive measures
- Assisted in Home Care accreditation by Aged Care Quality and Safety Commission
- Staff training on mandatory compliance strategies
- Developed tool box education for staff training
- Maintained up-to-date knowledge of applicable laws and regulations
- Written and updated company policies and procedures to suit best practice
- Assisted with development of compliance objectives and strategies
- Developed and implemented corrective action plans for non-compliance issues
- Monitored preventive maintenance program for company property
- Reported field examinations and specific case details, updated databases and produced reports outlining results of investigations
- Assisted in National Quality Indicator Program for Aged care sector.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Work Health and Safety Officer
Regis Aged Care
02.2022 - 04.2023
- Conducted job safety analysis and personal protective equipment analysis to identify hazards for elimination and select proper safety equipment to protect employees from hazards of job
- Delivered and coordinated health and safety training for 230 employees, educating on workplace regulations, policies and procedures
- Planned, implemented and evaluated safety goals and objectives for entire Aged Care facility
- Monitored workplace activities to determine compliance with safety regulations and standards
- Conducted safety audits and inspections to identify workplace hazards and deficiencies
- Investigated incidents, determining root causes and implementing corrective actions.
Clinical Team Leader (Registered Nurse)
Regis Aged Care
09.2020 - 04.2023
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans
- Managed care from admission to discharge
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols
- Educated patients, families, and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options
- Audited charts and reviewed clinical documents to verify accuracy
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management
- Fostered staff development and competency through supervision, coaching, trainings and team meetings.
Assistant in Nursing
Regis Aged Care
05.2020 - 08.2020
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Provided customized care according to individual health plan
- Organized and managed patient charts and files
- Worked alongside certified nursing assistants to check vitals and tend to patient needs.
Disability Support Worker / Community Support Worker
Alkira Respite Care Services
01.2020 - 05.2020
- Kept detailed daily logs with care actions, patient behaviors, and incidents
- Adhered to company requirements for patient interactions and care standards
- Maintained safety with tidy, clean, and hazard-free home environments
- Checked medication schedules and patient needs to enforce medication administration standards team-wide
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Community Health Nursing Tutor
Christian Medical College & Hospital
10.2014 - 10.2017
- Assessed student knowledge levels and abilities with detailed assessments
- Contributed educational and clinical expertise to help optimize training courses and boost student learning
- Oversaw laboratory and clinical environments to help students advance knowledge and abilities
- Supported student educational and vocational planning to help each optimize learning strategies and reap long-term career benefits
- Coached underperforming students to help meet clinical objectives.
Education
Graduate Certificate - Occupational Health And Safety
Edith Cowan University
Perth, WA07.2023
Bachelor of Science - Nursing
Edith Cowan University
Perth, WA07.2020
Master of Science - Counseling Psychology
Madras University
Tamil Nadu, India06.2017
Bachelor of Science - Nursing And Midwifery
Dr. MGR Medical University
Tamil Nadu, India08.2014
Skills
Compliance Training
Consultations and Recommendations
Compliance Reporting
Creative Solutions
Leadership and Management
Critical Thinking
Quality Improvement
Timeline
Quality and Compliance Assistant Manager
Italian Aged Care, Villa Terenzio
04.2023 - Current
Work Health and Safety Officer
Regis Aged Care
02.2022 - 04.2023
Clinical Team Leader (Registered Nurse)
Regis Aged Care
09.2020 - 04.2023
Assistant in Nursing
Regis Aged Care
05.2020 - 08.2020
Disability Support Worker / Community Support Worker
Alkira Respite Care Services
01.2020 - 05.2020
Community Health Nursing Tutor
Christian Medical College & Hospital
10.2014 - 10.2017
Graduate Certificate - Occupational Health And Safety
Edith Cowan University
Bachelor of Science - Nursing
Edith Cowan University
Master of Science - Counseling Psychology
Madras University
Bachelor of Science - Nursing And Midwifery
Dr. MGR Medical University
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