Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Andi Mirzah

Perth,WA

Summary

A flexible and hardworking individual, always ready to learn and contribute to the success of the team. Possesses strong organizational and motivational skills, eager to apply time management and organizational abilities in diverse environments. Currently seeking entry-level opportunities to expand skill set while actively supporting company growth.

Overview

13
13
years of professional experience

Work History

Sample Preparation Technician

ASL Mineral
05.2018 - Current
  • Sorting and weighing samples in numerical order.
  • Responsible for milling, crushing, and pulverizing rock samples.
  • Recorded control values from technical instruments to maintain reliability and validity of test results.
  • Conducted quality control checks, calibration, and technical troubleshooting on the computer.
  • Maintained clean and fully operational laboratory equipment.
  • Prepared and analyzed lab samples.

Supervisor

KT aviation services
05.2013 - 07.2017
    • Resolve conflicts with staffs
    • Supervise and coordinate the activities of staffs
    • Provided ongoing training to address staff needs.
    • Review staffs performance every now and then and delivered constructive feedback
    • Lead a group for a staffs of 15-20 to communicate directives
    • Oversee daily operations of other departments ensuring smooth workflow and timely completion of tasks.
    • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Airline Service Agent

Qantas
04.2012 - 04.2013
    • Greet passengers and assisted with carry-on baggage stowage, and delivered onboard announcements
    • Worked flexible hours; night, weekend, and holiday shifts
    • Informed passengers of essential travel information, such as travel times, transportation connections, medical and visa requirements to facilitate quality service
    • Ensure safety and comfort of passengers onboarding aircraft
    • Collaborated with airline staff to facilitate smooth flight operations and on-time departures.

Airline Reservation Agent

Virgin
05.2011 - 03.2012
  • Managed multiple phone lines while prioritizing tasks effectively, resulting in efficient handling of high call volumes without sacrificing quality of service.
  • Enhanced customer satisfaction by efficiently processing airline reservations and ticket purchases.
  • Resolved customers complaints via phone, email or live chat
  • Informing customers of essential travel information, such as travel times, transportation connections, medical and visa requirements to facilitate quality service

Education

Business Management

South Metropolitan TAFE
Bentley, WA
01.2008

Business

South Metropolitan TAFE
Bentley, WA
01.2007

High School Diploma -

Swan View Senior High School
Swan View, WA
01.2006

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking

References

  • Bradley Kim Shift Supervisor ALS Mineral

0416 341 777


  • Naresh Asli Team Leader ALS Mineral
  • 0416 319 685

Timeline

Sample Preparation Technician

ASL Mineral
05.2018 - Current

Supervisor

KT aviation services
05.2013 - 07.2017

Airline Service Agent

Qantas
04.2012 - 04.2013

Airline Reservation Agent

Virgin
05.2011 - 03.2012

Business Management

South Metropolitan TAFE

Business

South Metropolitan TAFE

High School Diploma -

Swan View Senior High School

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Andi Mirzah