Andjela Andric
Coogee
Summary
Dynamic and dedicated professional with extensive experience in customer service at Spudshed. Known for exceptional multitasking and decision-making skills, I consistently enhance customer satisfaction while maintaining a clean and organized environment. Committed to building lasting relationships and resolving issues effectively, I thrive in fast-paced settings.
Overview
4
4
years of professional experience
Work History
Cashier
Spudshed
12.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
Fast Food Worker
Kims Fish and Chips
08.2023 - 10.2023
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
Cafe Worker
Roasting Warehouse
01.2021 - 06.2022
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
Education
Bachelor of Global Security - Global Security
Murdoch University
Perth, WA11-2027
High School Diploma -
Kennedy Baptist College
Murdoch WA12-2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Professionalism and courtesy
- Guest inquiries
- Decision-making aptitude
- Multitasking and organization
Languages
English
Native or Bilingual
Serbian
Native or Bilingual
Croatian
Native or Bilingual
Bosnian
Native or Bilingual
Hungarian
Limited Working
Timeline
Cashier
Spudshed
12.2023 - Current
Fast Food Worker
Kims Fish and Chips
08.2023 - 10.2023
Cafe Worker
Roasting Warehouse
01.2021 - 06.2022
Bachelor of Global Security - Global Security
Murdoch University
High School Diploma -
Kennedy Baptist College
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