Andjela Savic
Surry hills,Australia
Summary
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilises strong organisational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
6
6
years of professional experience
Work History
Receptionist \ F and B Attendent
Paramount hotel
11.2024 - 02.2025
- Managed front desk operations, enhancing guest satisfaction through efficient service.
- Facilitated seamless communication between departments, improving operational flow.
- Handled guest inquiries and complaints, ensuring prompt and effective resolution.
- Assisted in food and beverage service, contributing to a positive dining experience.
- Utilized strong organizational skills to maintain a well-coordinated reception area.
Receptionist administrator
Electra lift
01.2024 - 01.2025
- Managed front desk operations, enhancing client satisfaction and streamlining appointment scheduling.
- Coordinated administrative tasks, improving office efficiency and reducing wait times for visitors.
- Handled client inquiries, providing accurate information and fostering positive relationships.
- Implemented organizational systems, resulting in improved document retrieval and reduced errors.
- Supported team with administrative duties, contributing to a collaborative and productive environment.
Receptionist
Merivale
01.2022 - 01.2024
- Manage front desk operations, enhancing guest satisfaction through efficient service.
- Coordinate appointments and meetings, improving scheduling accuracy and office productivity.
- Streamline communication between departments, fostering a collaborative work environment.
- Resolve guest inquiries promptly, contributing to a positive customer experience.
- Maintain accurate records, ensuring data integrity and accessibility.
Assistant manager
Industrie Clothing
01.2019 - 01.2022
- Managed team operations, improved sales by 12%, enhanced customer satisfaction, resolved conflicts.
- Coordinated staff schedules, achieved cost savings, developed training programs, increased efficiency.
- Oversaw inventory management, reduced stock discrepancies, implemented new procedures, boosted accuracy.
Education
Bachelor of design -
Whitehouse Institute of design
Skills
- Time Management
- Customer Service
- Conflict Resolution
- Data Entry
- Office Organization
- Team Collaboration
- Event Coordination
Timeline
Receptionist \ F and B Attendent
Paramount hotel
11.2024 - 02.2025
Receptionist administrator
Electra lift
01.2024 - 01.2025
Receptionist
Merivale
01.2022 - 01.2024
Assistant manager
Industrie Clothing
01.2019 - 01.2022
Bachelor of design -
Whitehouse Institute of design
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