Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Andréa CABALLERO

DARLINGHUSRT,NSW

Summary

Freshly arrived in Sydney, I'm enthusiastic, determined, and versatile with diverse experience in customer service, hospitality, and psychology. Having independently financed my studies, I have developed a strong work ethic and a commitment to achieving my goals. Passionate about delivering excellent service and creating positive experiences for customers, I am highly organized, quick to learn, and thrive in dynamic, fast-paced environments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Psychologist - Children Protection Service

Departmental Council
Toulouse
01.2023 - 05.2024
  • Parenting evaluation.
  • Evaluation of the mental state of children and adolescents.
  • Creation of a discussion group on problematic sexual behaviors in children and adolescents.
  • Participation in hearings with the children's judge.
  • Report writing.

Runner and Bar Service

Le Soleil de la Méditerranée
Saint-Cyprien
06.2022 - 09.2022
  • Runner, Bar Assistant, Clearing Tables.
  • Assisted with table service and prepared drinks at the bar.
  • Prepared coffee and drinks, and assisted with order taking.

Restaurant Service

Crescendo
Perpignan
06.2021 - 09.2021
  • Waiter, Dishwasher, Cleaner.
  • Welcomed and served customers at their tables.
  • Cleared tables and performed dishwashing duties.
  • Maintained cleanliness of the dining and public areas.

Claims Manager

MMA
06.2020 - 09.2020
  • Managed claims and resolved client requests in a timely manner.
  • Coordinated between clients and insurance providers to ensure claims were processed effectively.
  • Maintained up-to-date records of claims and provided regular updates to clients regarding their status.

Customer Service Representative

NIKE
Bulgaria
01.2020 - 05.2020
  • Provided top-tier customer service, addressing customer inquiries, and resolving issues efficiently.
  • Assisted customers in product selection, returns, and exchanges, ensuring a positive shopping experience.
  • Supported online and in-store operations by managing stock and assisting in visual merchandising.

Sales Assistant

DARTY
Toulouse
02.2017 - 09.2019
  • Greeted and assisted customers in-store, providing expert advice on product selections.
  • Managed cash register, processed sales transactions, and ensured smooth checkout experiences.
  • Ensured the store was well-organized, replenished stock, and maintained an inviting shopping environment.

Psychologist Intern

Psychologue du Monde
Haïti
11.2016 - 12.2016
  • Humanitarian mission in Haiti, providing psychological support to children and adolescents.

Education

Master's Degree - Clinical Psychology of Children and Adolescents

Université Catholique de Lyon (UCLY)
Lyon

Bachelor's Degree - Psychology

Université Jean Jaurès
Toulouse

Scientific Baccalaureate -

Perpignan
Perpignan

Skills

  • Initiative and independence
  • Strong interpersonal skills
  • Analytical mindset and organization
  • Crisis management and adaptability
  • Clear and effective communication

Certification

  • RSA
  • VISA WORKING HOLIDAY

Languages

English
Full Professional
French
Native/ Bilingual
Spanish
Professional

Timeline

Psychologist - Children Protection Service

Departmental Council
01.2023 - 05.2024

Runner and Bar Service

Le Soleil de la Méditerranée
06.2022 - 09.2022

Restaurant Service

Crescendo
06.2021 - 09.2021

Claims Manager

MMA
06.2020 - 09.2020

Customer Service Representative

NIKE
01.2020 - 05.2020

Sales Assistant

DARTY
02.2017 - 09.2019

Psychologist Intern

Psychologue du Monde
11.2016 - 12.2016

Master's Degree - Clinical Psychology of Children and Adolescents

Université Catholique de Lyon (UCLY)

Bachelor's Degree - Psychology

Université Jean Jaurès

Scientific Baccalaureate -

Perpignan

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Andréa CABALLERO