Andre Atallah
Pascoe Vale,VIC
Summary
Adept at enhancing operational efficiency and customer satisfaction, I leveraged workplace safety compliance and team leadership skills at Melbourne Airport to streamline baggage handling processes. My proactive problem-solving and commitment to quality control have consistently improved service delivery, showcasing my ability to drive significant improvements in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Pizza Shop Assistant
Ibrahim Diab
04.2018 - 08.2022
- Maintained a clean and organized workspace, adhering to health code regulations for optimum food safety.
- Managed phone orders professionally, providing clear communication and accurate order details to kitchen staff.
- Collaborated with team members for smooth operations during busy hours, minimizing wait times for customers.
- Supported kitchen staff by prepping ingredients and assembling pizza toppings as needed, expediting order fulfillment.
- Operated cash register accurately, processing transactions quickly to maintain efficient customer flow.
Baggage Handler
Melbourne Airport
08.2022 - 10.2022
- Proactively identified potential problems or errors in the baggage handling process, taking corrective action when necessary.
- Improved baggage handling efficiency by streamlining loading and unloading processes.
- Assisted in the loading and unloading of cargo from aircraft, maintaining proper weight distribution for safe flight operations.
- Collaborated with team members to ensure efficient transfer of luggage between flights.
- Maintained clear communication with colleagues, supervisors, and airline staff to coordinate seamless baggage services.
- Enhanced customer satisfaction with timely and accurate baggage delivery to claim areas.
Delivery Driver
Melbourne Rollforming
10.2022 - 09.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
Tire Shop Supervisor
Fawkner Wheels And Tyres
09.2023 - 08.2024
- Enhanced employee productivity by providing regular training on new products and equipment.
- Developed strong relationships with vendors, negotiating favorable terms that resulted in cost savings without sacrificing quality or efficiency.
- Boosted team morale through effective communication, fostering a positive work atmosphere for employees.
- Provided exceptional customer service experiences by addressing inquiries knowledgeably and courteously while maintaining professionalism at all times.
Pressure Washer
Calcorp Services
04.2024 - 06.2024
- Demonstrated strong attention to detail in all aspects of work, resulting in high-quality outcomes for clients.
- Answered customer questions on pricing, products, procedures, and materials used.
- Handled delicate surfaces with care, preventing damage while achieving thorough cleaning results.
- Delivered timely and efficient pressure washing services for commercial and residential clients, resulting in high customer satisfaction.
- Inspected washing tools, equipment, and materials daily for damage or needed repairs.
- Restored weathered surfaces to near-original condition through meticulous pressure washing techniques.
Education
Year 10 - Vcal
Strathmore Secondary College
Strathmore, VICYear 10-12 -
Northern College of The Arts & Technology
Preston, VICSkills
- Workplace Safety Compliance
- Quality control monitoring
- Employee Training
- Scheduling Coordination
- Attention to Detail
- Tools and Equipment Maintenance
- Team Collaboration
- Job Prioritizing
- Customer Relations
- Visual Inspection
- Work Area Inspection
- Quality Assurance
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
Timeline
Pressure Washer
Calcorp Services
04.2024 - 06.2024
Tire Shop Supervisor
Fawkner Wheels And Tyres
09.2023 - 08.2024
Delivery Driver
Melbourne Rollforming
10.2022 - 09.2023
Baggage Handler
Melbourne Airport
08.2022 - 10.2022
Pizza Shop Assistant
Ibrahim Diab
04.2018 - 08.2022
Year 10 - Vcal
Strathmore Secondary College
Year 10-12 -
Northern College of The Arts & Technology