An energetic, committed and confident person, a keen team player as well as a self-motivator with the confidence to work unsupervised. I am a fast learner and always eager to learn something new. I enjoy a challenge and have a strong capability in problem solving.
I have a proven track record as an Account Manager, enhancing client relationships and driving sales growth. Proficient knowledge in timber and engineered building products, showcasing superior Pryda Design Program skills and team collaboration. Achieved significant improvements in client satisfaction and production efficiency, leveraging a blend of technical knowledge and interpersonal skills.
Overview
29
29
years of professional experience
Work History
Account/Production Manager & Truss Detailer
Dahlsens Building Centres
06.2016 - Current
Enhanced client relationships by proactively addressing customer needs and concerns.
Manage client accounts to ensure satisfaction and retention.
Improved sales growth with effective account management strategies.
Enhanced client satisfaction by providing personalized service and support.
Account Management with external and internal sales of timber, timber products and building materials
Account Manager support, providing a range of administrative and support services including preparation of quotes with internal sales
Use well developed customer relations skills to ensure a positive consumer experience. Provide timely and appropriate assistance to clients.
Complete routine ordering of stock and stock control, stationery and consumables
Truss Detailing (using the Pryda Design Program) interpreting plans, creating layout plans and cutting lists, including site measures/site inspections and site deliveries. Material Take Offs – providing comprehensive lists of materials and quantities for project completion.
Scheduling of workflow, Logistics Scheduling – maintaining delivery schedules to ensure efficient and timely delivery, working in conjunction with suppliers and transport carriers. Forklift Loading & Unloading of Trucks when required.
Production Management which includes planning and coordinating the production of frames and trusses.
Logistics Supervisor
ChemTrans
04.2012 - 06.2016
Fatigue management and compliance of drivers and vehicles.
Managing stock control and scheduling of interstate deliveries via Road and Rail.
Allocation of containerised goods and bulk liquids via Road, Rail and Sea.
Imports and Exports management of various products including dangerous goods.
Daily booking of container slots, for Rail and Sea Freight.
Completed site induction for Pacific National Rail Terminal (Chullora).
Account Manager
Meyer Timber Pty Ltd
08.2003 - 04.2012
Internal and External Sales including Stock Control
Increased client satisfaction by building strong relationships and addressing their needs promptly.
Customer Service
Supplier Liaison
Imports Management
Equipment Maintenance
Site Rectifications
Account Manager
John Cook & Sons
05.2001 - 08.2003
Sales Representative with Internal and External Sales of timber building products
Customer Service
Supplier Liaison
Stock Control
Estimator/Detailer of Timber Trusses
ABC Frames & Trusses
10.1995 - 05.2001
Estimator and Detailer of timber trusses
Customer Service
Logistics Management
Stock Control
Factory Supervisor, Fabricator
Education
Homebush Boys School
Skills
Production planning
Team collaboration
Quality control
Process optimization
Superior knowledge of timber and engineered building products
Certificate III Driving Operations (Fatigue Management)