Andre Khoury

Accomplished senior executive with extensive experience in leading operations across the healthcare sector, including pathology, medical centers, and aged care. Proven track record in developing and executing operational strategies in rapidly scaling, tech-driven environments. Skilled in aligning operational processes with business goals to drive profitability, enhance service delivery, and support revenue growth. Demonstrated expertise in building and optimising tech stacks to meet operational needs, ensuring seamless digital health product functionality across large patient populations. Experienced in managing large teams and complex stakeholder relationships, with a focus on driving high-quality outcomes through scalable and repeatable processes. Adept at innovative problem-solving in fast-paced settings, with a hands-on approach to achieving operational excellence and supporting organisational growth.

• Workforce Management & Planning: Expertise in optimising staffing levels, scheduling, and resource allocation.
• Performance Management & KPIs: Proficient in developing and tracking performance metrics to enhance efficiency and care quality.
• Compliance & Regulatory Adherence: Knowledgeable in ensuring adherence to industry regulations and standards.
• Team Leadership & Development: Skilled in mentoring and developing teams to boost engagement and performance.
• Technology Integration & Innovation: Experienced in integrating digital health technologies to improve operations and care.
• Operational Strategy & Process Optimisation: Adept at creating strategies to enhance process efficiency and service delivery.
• Stakeholder Management & Collaboration: Competent in managing stakeholder relationships and fostering cross-department collaboration.
• Strategic Planning & Execution: Proven ability to develop and execute plans that align with organisational goals.
• Clinical Leadership & Evidence-Based Practices: Capable of leading clinical practices and maintaining high care standards.
• Revenue Growth & Cost Reduction: Experienced in driving revenue and reducing costs through strategic initiatives.
• High-Pressure Project Management & Problem-Solving: Skilled in managing projects and solving problems under pressure.
• Quality Improvement: Effective in leading initiatives to enhance patient safety and care quality.
• Commercial Strategy & Business Development: Proficient in scaling services and driving business growth.
• Cross-Department Collaboration: Strong ability to engage departments to support organisational goals and improve service.

• National Commercial Manager, Primary HealthCare, Australia, 2014, 2015
• Business Development Manager, Primary HealthCare, Laverty Pathology, Australia, 2011, 2013
• General Manager, Primary HealthCare, SDS Pathology, Australia, 2007, 2010
• Laboratory & Business Development Manager, Primary HealthCare SDS Pathology, Australia, 2003, 2006
• Managing Director, NSW Pathology, Australia, 2000, 2002

Enhanced Workforce Management System at Anglicare: Designed and deployed a cutting-edge scheduling platform, driving a 30% boost in workforce efficiency and cutting operational costs. Pathology Expansion Initiative at MediHealth Pathology: Orchestrated the comprehensive rollout of collection centres , resulting in a 50% surge in patient consultations and a 20% reduction in operational expenses. Strategic Revenue Enhancement at MediHealth Pathology: Engineered and executed a revenue growth strategy, leading to a 25% increase in annual revenue through innovative service expansions and operational enhancements. Patient Safety Excellence Program at RediMED: Led a targeted quality improvement project, achieving a 40% enhancement in patient safety metrics and elevating care standards. Consulting Services Transformation at MediHealth Consulting: Spearheaded the scaling of consulting services by 40%, significantly expanding client base and driving revenue growth through strategic and operational excellence. Operational Efficiency Overhaul at Primary Healthcare: Implemented a comprehensive process optimisation initiative, achieving a 25% reduction in operational costs through advanced technological integration and streamlined workflows.