Andre Menezes
Pimpama,QLD
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Interpersonal skills for providing superior customer service.
Overview
4
4
years of professional experience
Work History
Machine Operator
Everest Ice Cream
01.2023 - 03.2023
- Operated machining equipment safely.
- Manually loading and unloading materials within the areas.
- Set up machinery to produce exceptional products for industrial needs.
- Recording information on forms and documentation.
- Complying with Good Manufacturing Practices and Good Documentation Practices.
Customer Service Agent
Branski - Woolworths
01.2022 - 11.2022
- Home delivery process - Safely unpacking and hand-delivering a variety of products.
- Monitoring the loading of vehicle at the retail dock.
- Woolworths customer service Regulatory Requirements.
- Contributed to company achieving and holding industry-leading customer service ratings.
Sales Representative
EletroFlash
05.2019 - 12.2021
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Maintained an established customer base.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
Education
Bachelor Of Civil Engineering - Building
Catholic University of Pernambuco
Brazil Woolworths Online Customer Service - Customer Service
LINFOX
Melbourne, VIC10.2022
Introduction To Receiving / Handling Retail Stock - Stock
Working For Victoria E-learning
Melbourne, VIC08.2022
Bachelor Of Law - Work And Family Studies
Humans Sciences University
Brazil 11.2006
Skills
- Sales Expertise
- Persuasive Techniques
- Customer Retention Abilities
- Customer Relations
- Costuming Assistance
- Continuous Improvement Strategies
- Problem-Solving Strengths
- Maintaining Customer Database
Timeline
Machine Operator
Everest Ice Cream
01.2023 - 03.2023
Customer Service Agent
Branski - Woolworths
01.2022 - 11.2022
Sales Representative
EletroFlash
05.2019 - 12.2021
Bachelor Of Civil Engineering - Building
Catholic University of Pernambuco
Woolworths Online Customer Service - Customer Service
LINFOX
Introduction To Receiving / Handling Retail Stock - Stock
Working For Victoria E-learning
Bachelor Of Law - Work And Family Studies
Humans Sciences University