Andrea Brkic
Gold Coast,QLD
Summary
I am a young, but extremely motivated and ambitious individual in possession of various skills in relation to communication, time management, customer service, organisation, problem solving, and collaboration.
Overview
1
1
year of professional experience
Work History
Commercial Employee
Dreamworld
Gold Coast, QLD
08.2023 - Current
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Understood and followed oral and written directions.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Assisted management team with inventory counts of food products and beverage supplies.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Interacted pleasantly with guests to deliver quality customer service.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Performed cashier duties such as taking orders, collecting payments and providing change.
Crew Member
McDonalds
Gold Coast, QLD
08.2022 - 03.2023
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Served food quickly for positive guest experiences.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Wiped down tables and equipment, swept and refilled stock.
Education
Assisi Catholic College
Upper Coomera, QLD11-2025
Skills
- Customer Service
- Food Preparation
- Food Running
- Inventory Restocking
- Health Code Compliance
- Customer Engagement
- Clear Communication
- Time Management
Languages
Croatian
Native/ Bilingual
Serbian
Professional
Timeline
Commercial Employee
Dreamworld
08.2023 - Current
Crew Member
McDonalds
08.2022 - 03.2023
Assisi Catholic College
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