Andrea Cotterchio
Randwick,NSW
Summary
Dynamic and versatile professional with a diverse background covering logistics management, sales assistance, culinary arts, and child education. Proven ability to adapt to various roles and excel in fast-paced environments, demonstrating strong organization, communication, and interpersonal skills. Experienced in optimizing supply chain operations, providing exceptional customer service, and fostering positive learning experiences for children. Committed to leveraging a unique skill set to contribute effectively to team objectives and enhance operational efficiency. Seeking a challenging position that allows for continued growth and challenges.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Logistics Coordinator
Ascot Ascensori
09.2023 - 02.2025
- Tracked orders and notified customers of status or potential delays.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
- Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
- Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.
- Managed cross-functional teams for efficient project execution and timely completion.
Sales Assistant
Decathlon Italia
09.2022 - 09.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
Pizza Maker
Pizzera Da Angelo
02.2019 - 04.2022
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Collaborated with team members to streamline kitchen operations and maintain timely order fulfillment.
Childcare Educator
Scout Group of My City
01.2018 - 01.2022
- Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
- Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
- Developed strong relationships with families, maintaining open communication channels for optimal support of each child''s growth and wellbeing.
- Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.
Accounts Assistant Traineeship
ACLINFORM S.r.l.
01.2021 - 08.2021
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Assisted in the preparation of accurate financial reports for senior management decision making.
- Organized data into multiple spreadsheets to streamline data.
Education
Master of Science - Project Management
University of Padua
Padova, Italy10-2024
Bachelor of Science - Economics
Università Di Torino
07.2022
High School Diploma -
Liceo Scientifico A.Volta
Torino, Italy06.2017
Skills
- Problem-solving
- Decision-making
- Logistics analysis
- Customer service
- Punctual and dependable
- Client relations
- Analytical thinking
- Safe food handling
- Patience and empathy
Visa
Work on Holiday Visa, Granted in February 2025
Certification
IELTS Academic certification, 7/9, C1 level
Timeline
Logistics Coordinator
Ascot Ascensori
09.2023 - 02.2025
Sales Assistant
Decathlon Italia
09.2022 - 09.2023
Accounts Assistant Traineeship
ACLINFORM S.r.l.
01.2021 - 08.2021
Pizza Maker
Pizzera Da Angelo
02.2019 - 04.2022
Childcare Educator
Scout Group of My City
01.2018 - 01.2022
Master of Science - Project Management
University of Padua
Bachelor of Science - Economics
Università Di Torino
High School Diploma -
Liceo Scientifico A.Volta
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