Andrea Cruz
Secret Harbour
Summary
Enthusiastic and Passionate Law/Commerce student seeking to obtain workforce experience. Offering strong interpersonal skills, a resilient attitude, and a passion for life long learning.
Overview
7
7
years of professional experience
Work History
Cashier/ Cleaner/All Round General Labourer
Sulit Oriental Convenience Store
05.2023 - Current
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Information Officer
Legal Aid WA
07.2022 - 05.2023
- Dealt with inbound and outbound calls relating a wide range of legal matters.
- Adhered to company policies and scripts to consistently achieve quality standards.
- Triaged legal issues to the appropriate division.
- Drafted email correspondence to clients and legal practitioners.
- Provided legal information to clients calling the information line.
Kitchen Hand/Customer Service Representative
Skewerz Kebabz
03.2018 - 11.2018
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Chopped vegetables, cut up fruit and prepared sauces when kitchen staff was busy.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Customer Service Representative
KFC
01.2018 - 03.2018
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Served customers in busy environment.
Education
Bachelor of Laws/Commerce - Finance
Murdoch University
Bachelor of Laws/ Commerce - Finance
Curtin University
Perth, WA11.2024
Skills
- Strong Verbal and Written Communication Skills
- Able to Work and Collaborate Well In Team Environments
- Ability to perform legal research and legal problem solving
- Thrives in diverse workplace
- Ability to Absorb and Learn New Information Quickly
- Diligent and Resilient Worker Who Can Easily Adapt in New Environments
- Typing speed of 75 wpm
Timeline
Cashier/ Cleaner/All Round General Labourer
Sulit Oriental Convenience Store
05.2023 - Current
Information Officer
Legal Aid WA
07.2022 - 05.2023
Kitchen Hand/Customer Service Representative
Skewerz Kebabz
03.2018 - 11.2018
Customer Service Representative
KFC
01.2018 - 03.2018
Bachelor of Laws/Commerce - Finance
Murdoch University
Bachelor of Laws/ Commerce - Finance
Curtin University
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