Summary

Overview

Work History

Education

Skills

References

Certification

Interests

Work Availability

Timeline

Andrea Dallas

Function & Events Lead & 2IC

Blackmans Bay,TAS

Summary

Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Highly organized and detail-oriented professional passionate about executing exceptional events that achieve established goals. Experience with planning, budgeting and coordinating wide variety of both small-scale and large-scale events. Strong communicator and negotiator able to foster relationships with key stakeholders and vendors.

Overview

years of professional experience

year of post-secondary education

Work History

Function & Events Coordinator - 2IC - Burnie Arts

Burnie City Council

09.2021 - Current

Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills and nourished key relationships with stakeholders to expand networking opportunities.
Brainstormed and implemented creative event concepts and themes to engage attendees delivering new successful community events ; Happy Hoppy Easter Eggstravaganza with 2,500 attendees , Christmas Twilight Festival with 2,500 attendees activating new spaces within Burnie Cultural Precinct
Managed event logistics and operations, administration and promotion, schedules and timelines.
Re-established return of Cruise Ship season to Burnie to launch Discover Burnie Hub as lead on brand and design of exterior interactive welcoming spaces.
Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
Monitored and controlled event expenditures to meet budgets.
Transitioned and expanded Burnie City Council's Community Grants program to an online platfrom
Created capacity building tools to mentor community groups enabling them to deliver events including Risk Management , Traffic Management and compliance tasks for safer large scale community events to assist in activating additional community spaces.
Established strong relationships with funders through timely communication, progress updates, and acknowledgment of support.
Served as a liaison between internal teams and external partners to ensure mutual understanding of expectations related to funded projects.
Assisted in building organizational capacity through participation in relevant workshops, conferences, and networking events focused on grants administration.
Coordinated proposal submissions by meeting with team to discuss proposed resources, draft administrative components, review budget and drive deadline achievement.
Facilitated successful audits of grant-funded programs by maintaining thorough documentation on file for review purposes upon request from auditors or funders.
Provided guidance on regulatory compliance issues, ensuring that funded programs adhered to applicable laws and regulations.

Acting Executive Manager

Burnie Arts | Burnie City Council

08.2024 - 10.2024

Delivered consistent results under tight deadlines by effectively prioritizing tasks, delegating responsibilities, and maintaining focus on key objectives.
Trained and guided team members to maintain high productivity and performance metrics.
Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Successfully lead the team to continue to deliver high quality shows, performances and exhibitions during significant renovation works
Increasing brand awareness and audience engagement

Acting Executive Manager

Burnie Arts | Burnie City Council

06.2022 - 06.2022

Increased overall team productivity by implementing innovative management strategies and streamlining communication channels.
Enhanced operations and implemented technological innovations in collaboration with senior leadership.
Implemented data-driven decision-making processes to drive continuous improvement in overall company performance.
Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
Successfully navigated complex regulatory environments to ensure compliance with all relevant laws and industry standards, mitigating potential legal risks.

Acting Executive Manager - Burnie Arts

Burnie City Council

07.2021 - 10.2021

Built and deepened relationships with internal and external personnel to enhance client retention and growth plans.
Enhanced operations and implemented technological innovations in collaboration with senior leadership.
Drafted reports and documents to improve correspondence management, schedule coordination and recordkeeping.
Integrated new systems for scheduling appointments, managing customer contacts and coordinating retention strategies.
Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Supported Burnie Arts and Function Centre team until new Executive Manager was appointed
Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
Increased overall team productivity by implementing innovative management strategies and streamlining communication channels.

Recreation & Activities Officer/Burnie Works Admin

Burnie City Council

04.2020 - 07.2021

Coordinated broad range of events for Burnie Works to maximize activities and attendance including Burnie Works Rebranding launch , Future Jobs and Skills Expo, strategic planning online workshops in addition to programming for Dream BIG and BIG High Education visits and work placements.
Coordinated online jobs expo , workshops and training sessions via virtual platforms during COVID 19 lockdown to maintain productivity and connectivity to community.
Developed and monitored safety policies and procedures to facilitate safety of participants at events pre and post COVID 19
Managed bookings at Point Function and Burnie City Council Recreation grounds liaising with stakeholders and curators and Community Halls to enable better use of Council assets.
Factored-in abilities, needs and interests of participants in development of events and programs.
Prepared minutes and agendas for Burnie City Council working groups; BIG, Burnie Works, Local Drug Action Group, Justice and Families working groups in addition to Burnie Sports Centre and West Park Special Committees and Burnie Youth Council.

Recreation & Activities Officer

Burnie City Council

07.2015 - 04.2020

Planned and evaluated recreation and athletic programs with recreation director to support community with Burnie 10, 321 Go Kids Race and Burnie Challenge
Coordinated annual events on Burnie City calendar including Excellence in Service Awards , Office Professionals Breakfast, Targa Tasmania stop over and New Year's Eve Festivities and assisted with annual Christmas Parade.
Coordinated Women's BIG Bash League liaising with Cricket Tasmania staff
Experienced venue coordinator, managed diverse range of events and venues engaging with broad range of stakeholders.
Streamlined booking system to incorporate recreation grounds into events program Priava to generate leaner report for curators and booking officers and for better reporting.

Venue and Events Coordinator

Burnie Sports And Events

07.2011 - 07.2015

Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
Exceeded goals through effective task prioritization and great work ethic
Venue Management ; Point West Park Precinct, Burnie Greens, Montello Soccer Club, Burnie Tennis Club and holiday relief for Burnie Arts & Function Centre Venue and Events Coordinator
Managed stock control and system maintenance of POS system.
Coordinated schedules and timelines for events.
Performed event coordination for larger parties and gatherings.
Managed administrative logistics of events planning, event booking, and event promotions.

Manager

HS Dallas & Sons

10.2010 - 06.2011

Established marketing campaign and tools for successful sale of business
Liaising with agents and stakeholders increasing greater marketing exposure.
Maintenances and ad-hoc duties.
Accomplished multiple tasks within established timeframes.

Resource and Marketing Coordinator

Melaleuca Of Australia And New Zealand Pty Ltd

09.2009 - 10.2010

Managing Melbourne Resource Centre facilitating seminars and training sessions
Developing resources to assist stakeholders in building their businesses
Developing resources and facilitating internal staff and external clients on company products
Coordinating and facilitating nationwide and international training sessions for stakeholders.
Planned and executed internal and external marketing events ( Queensland and New Zealand)
Increased sales numbers by up selling complimentary products and ensuring customers were trained to use products correctly.

Store Supervisor

Melaleuca Of Australia And New Zealand Pty Ltd

06.2003 - 09.2009

Trained and oriented associates to maximize team performance
Scheduled workers and delegated assignments to effectively meet expected customer and business demands
Developed resources for training staff and external stakeholders
Developed training resources which were rolled as nationwide and international training program
Maintained in-depth knowledge of company products and services to achieve key performance indicators and increased brand awareness
Coordinated and facilitated training sessions to increase brand awareness to nationwide and international market.

Master Hairdresser

SAS Hairdressing

05.2001 - 06.2003

Developed and implemented performance improvement strategies and plans to promote continuous improvement by transferring traditional business model to online management system.
Oversaw daily operations to ensure high levels of productivity, mentoring staff and facilitating training sessions.
Offered friendly and efficient service to all customers, handled challenging situations with ease.
Worked flexible hours; night, weekend, and holiday shifts

Manager and Master Hairdresser

Picasso For Hair

06.1998 - 05.2001

Managed successful high profile fast paced professional salon to provide exceptional level of service through staff mentoring, training and customer engagement.
Increased product sales, received outstanding award for achieving highest amount of services and retail dollars.( $11,277.41)
Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement including introducing cliental rewards program.

Qualified Hairdresser

Formula For Hair

05.1996 - 06.1998

Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results
Supported reception desk as needed, receiving phone calls, entering appointments, and collecting payments for services rendered
Educated clients about products and self-maintenance for healthy hair based on needs and preferences.

Apprentice Hairdresser

Snobbs Hairdressing

07.1995 - 07.1997

Answered telephone calls to provide information and schedule new appointments
Offered exceptional service and support to walk-in and scheduled customers
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results
Kept detailed records of customer information and services provided to increase return customers by rebooking future appointments.

Apprentice Hairdresser

Kamaflaj

01.1991 - 07.1995

Assisted front desk by answering phone calls, taking appointments and checking clients in.
Enabled seamless appointment scheduling using digital tools such as online booking platforms.
Safeguarded client confidentiality by keeping accurate records of treatments performed while maintaining privacy protocols.
Ensured proper inventory management by accurately tracking product usage during appointments and restocking supplies as needed.

Education

Operate As A Fire Warden - Workplace Safety

Tas Fire Service

Hobart , Tasmania

12.2024 - 12.2024

Managing Psychosocial Hazards At Work Short Course - Work Health And Safety Act - New Code of Practice

HEAD4WORK

Online Short Course

03.2024 - 04.2024

First Aid Certification - First Aid

Allens Training RTO #90909

Noosa Heads, QLD 4567

06.2022 - 06.2022

Not-for-Profit Board Governance - Governance

University of Tasmania

Hobart, TAS

04.2020 - 07.2020

The Path Back From Social Isolation Course -

University of Tasmania

Sandy Bay , Tasmania

06.2020 - 07.2020

Certificate IV in Competitive Systems And Practice - Competitive Systems And Practice

UTAS Australian Maritime College, Launceston,

Launceston, TAS

03.2017 - 08.2017

Certificate Word Intermediate Training - Word Intermediate Training

NDA Business Skills IT Solutions Qualifications

Devonport, TAS

06.2015

Certificate IV in Training And Assessment - Training And Assessment

OTEN

NSW TAFE, Sydney, NSW

05.2014

Certificate - Microsoft Word 2007

Dynamic Web Training

Melbourne, VIC

01.2010

Certificate - Microsoft Excel

Dynamic Web Training

Melbourne, VIC

01.2010

Certificate II - Microsoft PowerPoint 2003

Dynamic Web Training

Melbourne, VIC

11.2007

Certificate of Makeup - Beauty Therapy

Helene Abicair College of Advanced Beauty Therapy

Melbourne, VIC

02.2007

Wardens Training Course - Wardens Training Course

Metropolitan Fire Brigade Training College

Melbourne, Victoria

12.2003

Master Hairdressing Certificate - Master Hairdressing Certificate

Tasmanian Institute of TAFE

Hobart, TAS

05.1998

Certificate II in Hospitality - Certificate II in Hospitality

Drysdale Institute of TAFE

Hobart, TAS

11.1997

Certificate II in Hospitality - Certificate II in Hospitality

Drysdale Institute of TAFE

Hobart, TAS

10.1997

Certificate of Hairdressing Trade - Certificate of Hairdressing Trade

Tasmanian Institute of TAFE

Hobart, TAS

04.1996

Salon Administration - Salon Administration

North West Institute of TAFE

Devonport, TAS

03.1995

High School Diploma -

Hellyer College

Burnie, TAS

11.1992

School Certificate -

Burnie High School

Cooee, TAS

11.1989

Skills

Time Management
Project Management
Special Event Planning
Market Analysis
Business Administration
Event Logistics Management

Managing Events Start to Finish
Venue Selection
Event Calendar Management
Marketing and Advertising
Corporate Events Planning
Client Relationship Development

References

Allison Campbell

Curator Burnie Regional Museum & Gallery | Burnie City Council

Phone: 0400 434 407

Email : allisonmcampbell1@gmail.com

Rick Ferguson

Former Burnie 10 Race Director and Manager of Business and Recreation| Burnie City Council

Phone: 0480 351 606

Email : rickiferguson@gmail.com

Certification

First Aid Certification
ServSafe Food Handler's Certification
[State] Driver's License

Interests

Music, art, fitness , performance and design

Work Availability

monday

tuesday

wednesday

thursday

friday

saturday

sunday

morning

afternoon

evening

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Timeline

Operate As A Fire Warden - Workplace Safety

Tas Fire Service

12.2024 - 12.2024

Acting Executive Manager

Burnie Arts | Burnie City Council

08.2024 - 10.2024

Managing Psychosocial Hazards At Work Short Course - Work Health And Safety Act - New Code of Practice

HEAD4WORK

03.2024 - 04.2024

Acting Executive Manager

Burnie Arts | Burnie City Council

06.2022 - 06.2022

First Aid Certification - First Aid

Allens Training RTO #90909

06.2022 - 06.2022

Function & Events Coordinator - 2IC - Burnie Arts

Burnie City Council

09.2021 - Current

Acting Executive Manager - Burnie Arts

Burnie City Council

07.2021 - 10.2021

The Path Back From Social Isolation Course -

University of Tasmania

06.2020 - 07.2020

Recreation & Activities Officer/Burnie Works Admin

Burnie City Council

04.2020 - 07.2021

Not-for-Profit Board Governance - Governance

University of Tasmania

04.2020 - 07.2020

Certificate IV in Competitive Systems And Practice - Competitive Systems And Practice

UTAS Australian Maritime College, Launceston,

03.2017 - 08.2017

Recreation & Activities Officer

Burnie City Council

07.2015 - 04.2020

Venue and Events Coordinator

Burnie Sports And Events

07.2011 - 07.2015

Manager

HS Dallas & Sons

10.2010 - 06.2011

Resource and Marketing Coordinator

Melaleuca Of Australia And New Zealand Pty Ltd

09.2009 - 10.2010

Store Supervisor

Melaleuca Of Australia And New Zealand Pty Ltd

06.2003 - 09.2009

Master Hairdresser

SAS Hairdressing

05.2001 - 06.2003

Manager and Master Hairdresser

Picasso For Hair

06.1998 - 05.2001

Qualified Hairdresser

Formula For Hair

05.1996 - 06.1998

Apprentice Hairdresser

Snobbs Hairdressing

07.1995 - 07.1997

Apprentice Hairdresser

Kamaflaj

01.1991 - 07.1995

Certificate Word Intermediate Training - Word Intermediate Training

NDA Business Skills IT Solutions Qualifications

Certificate IV in Training And Assessment - Training And Assessment

OTEN

Certificate - Microsoft Word 2007

Dynamic Web Training

Certificate - Microsoft Excel

Dynamic Web Training

Certificate II - Microsoft PowerPoint 2003

Dynamic Web Training

Certificate of Makeup - Beauty Therapy

Helene Abicair College of Advanced Beauty Therapy

Wardens Training Course - Wardens Training Course

Metropolitan Fire Brigade Training College

Master Hairdressing Certificate - Master Hairdressing Certificate

Tasmanian Institute of TAFE

Certificate II in Hospitality - Certificate II in Hospitality

Drysdale Institute of TAFE

Certificate II in Hospitality - Certificate II in Hospitality

Drysdale Institute of TAFE

Certificate of Hairdressing Trade - Certificate of Hairdressing Trade

Tasmanian Institute of TAFE

Salon Administration - Salon Administration

North West Institute of TAFE

High School Diploma -

Hellyer College

School Certificate -

Burnie High School