Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Andrea Grillo

South Morang,VIC

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

22
22
years of professional experience

Work History

Sales Assistant

The Just Group
South Morang, VIC
09.2022 - Current
  • Completed daily reports on sales performance metrics such as units sold per hour, day, week, month.
  • Processed orders accurately and efficiently using a POS system.
  • Assisted in creating displays to promote products.
  • Attended staff meetings to discuss new products or changes in store policy or procedure.
  • Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
  • Informed customers about current promotions and discounts.
  • Provided excellent customer service to clients in person and over the phone.
  • Built and maintained relationships with peers and upper management to drive team success.

Retail Sales Associate

Seed
Doncaster, Vic
02.2021 - 12.2022
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Helped customers by answering questions and locating merchandise.
  • Maintained thorough knowledge of store merchandise, current sales, and promotions.
  • Used product knowledge to suggest items to match client needs.
  • Operated cash registers and processed transactions including sales, returns, and exchanges.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Collaborated with team members to achieve sales targets and contribute to a positive work environment.

Administrative Assistant

Latores FV
Epping, VIC
03.2008 - 10.2011
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Compiled data from various sources into organized reports for review by management team.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.

Administrative Assistant

Brunos Distribution
Coburg, VIC
03.2002 - 10.2005
  • Processed invoices for payment using accounting software applications.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Managed database systems containing customer contact information.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.

Education

Associate of Arts - Graphic Design

RMIT
Melbourne, VIC
12-2004

High School Diploma -

Mercy Diocesan Collage
Coburg, VIC
12-1999

Skills

  • Reliable and Responsible
  • Excellent Communication
  • Organizational Skills
  • Adaptable and Flexible
  • Honest and Dependable
  • Exceeding Customer Expectations
  • Data Entry
  • Product and service knowledge
  • Verbal and written communication
  • Positive and professional

References

  • The Just Group - Store Manager : Leslie Lowe 0400 428 501
  • Seed - Store Manager : Catlyin Clancy 0451 951 504
  • Latorre FV - Director : Mark Latorre 0400 520 578
  • Bruno Distribution : Joe Garafalo (03) 8371 8000

Timeline

Sales Assistant

The Just Group
09.2022 - Current

Retail Sales Associate

Seed
02.2021 - 12.2022

Administrative Assistant

Latores FV
03.2008 - 10.2011

Administrative Assistant

Brunos Distribution
03.2002 - 10.2005

Associate of Arts - Graphic Design

RMIT

High School Diploma -

Mercy Diocesan Collage

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