Summary
Overview
Work History
Education
Skills
Timeline
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Andrea Kriedeman

Bray Park 4500

Summary

Dynamic Bakery Department Manager at Coles Supermarket with a proven track record in enhancing customer satisfaction and driving sales through innovative merchandising and effective employee engagement. Skilled in inventory management and food safety compliance, I consistently exceeded sales targets while fostering a positive work environment that boosted team morale.

Overview

15
15
years of professional experience

Work History

Bakery Department Manager

Coles Supermarket
11.2022 - Current
  • Successfully introduced new product lines that catered to evolving customer preferences while maintaining traditional offerings for loyal clientele.
  • Collaborated with other department managers to create cross-promotional displays, driving overall store sales.
  • Managed inventory effectively, reducing waste and maintaining optimal stock levels for increased sales.
  • Implemented innovative merchandising techniques that resulted in an appealing display and increased product visibility.
  • Improved employee retention within the Bakery Department by fostering a positive work environment and addressing concerns promptly.
  • Maximized productivity through effective delegation of tasks among team members according to skill level and workload capacity.
  • Continually exceeded sales targets by actively promoting bakery products through sampling events and special promotions.
  • Boosted employee morale with regular recognition programs, resulting in improved teamwork and higher overall job satisfaction rates within the department.
  • Maintained strict adherence to food safety guidelines to ensure the highest quality products were provided to customers.
  • Enhanced customer satisfaction by ensuring timely and efficient completion of bakery orders.
  • Enforced compliance with food safety standards with proper food storage, sanitation and labeling.

Fresh Inventory Manager

Coles Supermarket
01.2022 - 01.2024
  • Created and updated regular inventory reports and records.
  • Maintained sufficient inventory levels to meet customer demands at all times.
  • Analyzed inventory data to identify and address stock discrepancies.
  • Participated in regular cycle counts to confirm accuracy of inventory records.
  • Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
  • Reduced stock discrepancies with thorough monitoring of inventory levels and timely resolution of issues.
  • Monitored inventory levels to confirm compliance with company policy.
  • Managed relationships with vendors to ensure timely delivery of products while maintaining quality standards.
  • Maximized storage capacity by effectively organizing warehouse layout and implementing space-saving techniques.
  • Conducted thorough training for new staff to ensure high standards of inventory management.

Dairy Department Manager

Coles Supermarket
01.2010 - 08.2022
  • Enhanced customer satisfaction by ensuring a well-stocked and organized dairy department.
  • Trained new employees on dairy department procedures, resulting in increased productivity and efficiency.
  • Conducted regular audits of department operations, identifying areas for improvement and implementing necessary changes.
  • Ensured compliance with local, state, and federal food safety regulations, maintaining a clean and safe working environment at all times.
  • Provided exceptional customer service while addressing inquiries regarding product selection and availability in the dairy section.
  • Implemented effective merchandising strategies to increase sales and profitability of the dairy department.
  • Collaborated with store management to develop promotional strategies for driving dairy sales.
  • Maximized profit margins through efficient labor scheduling and cost control practices within the dairy department.
  • Fostered a positive work environment by addressing employee concerns promptly and effectively.
  • Evaluated employee performance regularly, providing constructive feedback to promote growth within the team.
  • Reduced shrinkage by implementing proper storage techniques and adhering to strict quality control measures.
  • Analyzed sales data to identify trends, adjusting inventory levels accordingly to meet customer demand.
  • Defined clear targets and objectives and communicated to other team members.

Education

High School Diploma -

Pine Rivers High School
Brisbane, QLD
12-1980

Skills

  • Sanitation procedures
  • Health and safety regulations
  • Food presentation
  • Brand awareness
  • Merchandising
  • Waste reduction
  • Employee engagement
  • Visual displays
  • Employee scheduling
  • Expiration monitoring
  • POS system operation
  • Supply ordering
  • Well-versed in inventory management
  • Food quality standards hygiene

Timeline

Bakery Department Manager

Coles Supermarket
11.2022 - Current

Fresh Inventory Manager

Coles Supermarket
01.2022 - 01.2024

Dairy Department Manager

Coles Supermarket
01.2010 - 08.2022

High School Diploma -

Pine Rivers High School

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Andrea Kriedeman