Handling inquiries from customers via phone, email, or in-person and providing assistance as needed
Quoting and Invoicing, generating quotes for customers based on their requirements and processing invoices for completed orders
Scheduling and Coordination, use of outlook Calendar to schedule jobs in daily for the tradesman, telephone communication with with customers to book in their jobs to be completed
Data Entry, entering customer information, order details, and other data into the company's software system
Liaising with suppliers to place orders and resolve any issues with shipments or deliveries
Managing office supplies, maintaining a clean and organised workspace, and assisting with general administrative tasks to support office operations
Administrative Assistant School Based Trainee
Workways
Wangaratta, VIC
06.2007 - 02.2010
Greeting clients, telephone communication including switchboard