Andrea McVeigh
Alice Springs,NT
Summary
Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Part Time
Mbantua Gallery
01.2016 - Current
- Awareness and appreciation of indigenous culture.
- Enhanced customer experience by providing knowledgeable guidance on artwork selections and artist information.
- Maintained a clean and inviting gallery environment through regular cleaning tasks and careful arrangement of artworks.
- Handled requests efficiently, prioritising tasks based on client needs and deadlines.
- Researched and recorded origins, and historical significance of archival materials.
Sole Trader
McVeigh Designs
12.2018 - 07.2024
- Created digital image files for use in digital and traditional printing methods.
- Designed event collateral including invitations, posters, and banners to generate buzz and boost attendance numbers.
- Met with customers to present mockups and collect information for adjustments.
- Redesigned company logo and branding materials.
- Learned and adapted quickly to new technology and software applications.
Small Business Owner
Rosco’s Canteen
02.2023 - 12.2023
- Managed daily operations for a school canteen, ensuring efficient processes and quality services.
- Collaborated with school administrators to understand specific needs and align canteen services accordingly.
- Trained canteen staff in proper food handling techniques, ensuring compliance with health regulations.
- Managed daily operations for a smooth and timely service of meals to students and staff.
- Ensured a clean and sanitary environment by establishing routines for cleaning duties and enforcing strict hygiene standards.
- Delegated daily staff responsibilities and job duties to improve quality of service.
- Used Flexischools software and Excel spreadsheets to analyse daily financial statements, balance statements and reimbursable meals.
- Handled customer concerns with speed and support to achieve optimal satisfaction and maintain long-term loyalty.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Maximised quality assurance by completing frequent line checks.
Personal & Finance Assistant
Mbantua Gallery
01.2005 - 03.2010
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Supported the finance team by processing invoices and expense claims promptly and accurately.
- Helped reconcile bank statements and accounts and maintain accuracy and current records.
- Minimized risk of errors by accurately processing invoices, payments and other financial transactions.
- Processed daily financial transactions in support of finance team objectives.
Host, Gaming Attendant & Croupier
Lasseters Hotel Casino
11.2003 - 10.2008
- Conducted smooth table operation by efficiently dealing cards, spinning roulette wheels, or managing other gaming equipment as needed.
- Contributed to overall casino profitability by effectively managing table limits and payouts based on house policies.
- Ensured accurate distribution of winnings by thoroughly understanding game odds and payout structures.
- Increased gaming efficiency through proficient handling of cash transactions and accurate recordkeeping.
- Upheld high standards of personal appearance, punctuality, and professionalism in accordance with casino policies.
- Maintained personable and professional demeanor when dealing with ill-mannered or dishonest casino-goers.
- Continuously improved personal skills and knowledge of games through ongoing training initiatives, enhancing overall performance as a croupier.
- Enhanced casino atmosphere by providing exceptional customer service and maintaining professionalism.
- Promoted a safe and enjoyable gambling experience for all customers, adhering to strict rules and regulations.
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
- Prepared players to join games by explaining rules and exchanging money for chips.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout casino experience.
- Advised customers about special offerings and activities.
- Actively listened to guest's needs and concerns, taking appropriate action to ensure their satisfaction.
- Maintained detailed records of visitor information for future reference and follow-up purposes as needed.
- Enhanced customer experience with a friendly and approachable demeanor, addressing guest inquiries promptly.
ISA
Alice Springs High School
01.2003 - 12.2003
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalised and small group assistance.
- Proven ability to learn quickly and adapt to new situations.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Certificate 3 in Finance
Charles Darwin University
Alice Springs, NTYear 12 NTCE
OLSH College - Sadadeen Campus
Alice Springs, NT11.2002
Skills
- Ochre Card
- Child Development
- Community Involvement
- Emotional Support
- Graphic Design
- Computer Proficiency
- Customer Service
- Experience working in school environment
- Attention to Detail
- Interpersonal Skills
- Household Management
Additional Information
I am a dedicated long-term resident of Alice Springs deeply committed to supporting our community, especially through youth sports. I have served on the committee for Federal Cricket Club and currently hold the role of Junior Coordinator at the Alice Springs Baseball Association. I have also travelled as Team Manager of the NT Baseball team for the past two years. My focus is on creating enriching experiences for local youths, and I actively organise fundraising events to make these opportunities possible.
Over the past three years, I have coordinated a variety of successful fundraisers, including Trivia Nights, a High Tea in support of the McGrath Foundation, a Fun Fair, Auctions, Raffles, and several presentation nights. These efforts are aimed at fostering positive growth and development among our youth while enhancing community spirit.
Timeline
Small Business Owner
Rosco’s Canteen
02.2023 - 12.2023
Sole Trader
McVeigh Designs
12.2018 - 07.2024
Part Time
Mbantua Gallery
01.2016 - Current
Personal & Finance Assistant
Mbantua Gallery
01.2005 - 03.2010
Host, Gaming Attendant & Croupier
Lasseters Hotel Casino
11.2003 - 10.2008
ISA
Alice Springs High School
01.2003 - 12.2003
Certificate 3 in Finance
Charles Darwin University
Year 12 NTCE
OLSH College - Sadadeen Campus
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