Andrea Mira Aguirre
Perth,Australia
Summary
Motivated and customer-focused professional with international experience in hospitality, food service, and aviation customer service. Strong communication skills, adaptability, and ability to work in fast-paced environments. Currently based in Perth on a student visa, with availability from 14:00 Monday to Friday and full availabilty on weekends. RSA Certified (Responsible Service of Alcohol) - Australia
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work History
Ground Operations Agent (Passenger Service Agent)
Iberia
, Spain
01.2023 - 01.2025
- Assisted passengers during check-in, boarding, and arrivals
- Provided excellent customer service and handled passenger inquiries
- Managed documentation and coordinated with airport teams
- Ensured compliance with safety and airline procedures
Food Service Assistant
Theme Park
Arkansas, Hot Springs, USA
06.2022 - 09.2022
- Prepared and served food items (hot dogs, snacks, beverages)
- Operated cash register and handled transactions
- Maintained hygiene and cleanliness standards
- Delivered fast and friendly customer service in a busy environment
- Served alcoholic beverages in compliance with licensing and safety regulations
Waitress
Hydro Hotel
Pitlochry, Scotland
09.2020 - 12.2020
- Served breakfast and dinner to guests
- Took orders and ensured a high-quality dining experience
- Set up and cleaned tables
- Coordinated with kitchen staff for efficient service
Education
Master Human Resources - Human Resources Management
Esic University Madrid
09.2024 - 06.2025
Criminology
Universidad De Cádiz
Cádiz , Spain 03.2018 - 06.2022
Skills
- Customer Service
- Communication Skills
- Teamwork
- Problem Solving
- Time Management
Timeline
Master Human Resources - Human Resources Management
Esic University Madrid
09.2024 - 06.2025
Ground Operations Agent (Passenger Service Agent)
Iberia
01.2023 - 01.2025
Food Service Assistant
Theme Park
06.2022 - 09.2022
Waitress
Hydro Hotel
09.2020 - 12.2020
Criminology
Universidad De Cádiz
03.2018 - 06.2022