Andrea Montarese
Perth,WA
Summary
Serious and professional worker, with so much energy and respectful towards people. I' am used to work in a team and always ready to give the best for colleagues.
Passionate about helping costumers and make them feel comfortable. Excellent communication skills and ease of costumer relationship building.
Adept at working effectively unsupervised and quickly mastering new skills. Strong worth ethic, adaptability and exceptional interpersonal skills.
Overview
5
5
years of professional experience
Work History
Barista
Caffè Brusin
Brusimpiano, Italy
06.2023 - 01.2024
- Served alcoholic beverages responsibly following state laws and local ordinances.
- Maintained calm demeanor during high-volume periods and special events.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Collected payments and provided accurate change.
- Utilized POS system to receive and process customer payments.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
Restaurant Waiter
The Wild Geese Pub Tenerife
Golf De Sur, Tenerife, Spain
11.2022 - 04.2023
- Greeted customers, provided menus and answered questions about menu items.
- Assisted guests with making food and beverage selections.
- Took accurate food and drink orders, using a POS ordering software system.
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
Water Sampler
Lereti spa
Varese, Italy
01.2020 - 09.2022
- Drinking water sampling and transport in a special laboratory.
- Acceptance of water samples
Warehouse Worker
Esselunga spa
Varese, Italy
06.2019 - 12.2019
- Assisted customers with product selection inquiries when needed.
- Supermarket shelf supply
- Butcher
Warehouse Worker
Guess Europe Sagl
Lugano, Switzerland
12.2018 - 05.2019
- Received and tracked incoming inventory shipments.
- Organized warehouse space for efficient storage of products.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
Education
Diploma - Finance and markenting administration
ISIS Bisuschio
Bisuschio (VA), Italy07-2017
Skills
- POS Systems
- Opening and Closing Duties
- Food Running
- Food Preparation
- Ordering Procedures
- Coffee Expertise
- Exceptional Customer Service
- Table Bussing
- Friendly and Outgoing
- Order Taking
- Positive and Professional
- Team Leadership
- Serious and professional worker
- Open and flexible to try every task
Affiliations
- Soccer player since i was 5 years old, always used to being part of a group.
- Sports lover
- Educator for 4 years in a row in a summer camp
Languages
Italian
Native/ Bilingual
English
Professional
Spanish
Limited
French
Limited
Timeline
Barista
Caffè Brusin
06.2023 - 01.2024
Restaurant Waiter
The Wild Geese Pub Tenerife
11.2022 - 04.2023
Water Sampler
Lereti spa
01.2020 - 09.2022
Warehouse Worker
Esselunga spa
06.2019 - 12.2019
Warehouse Worker
Guess Europe Sagl
12.2018 - 05.2019
Diploma - Finance and markenting administration
ISIS Bisuschio
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