Dynamic and dependable professional with over 10 years of experience in customer service, hospitality, and operational support. I have developed strong skills in communication, organization, and teamwork through roles in restaurants, cafes, hotels, and retail. My background includes working as a cashier, kitchen assistant, cleaner, and receptionist, as well as handling administrative tasks, stock control, and sales. I’m a fast learner, detail-oriented, and always focused on providing excellent service, and contributing positively to any work environment.
Assisted in the preparation and baking of cookies, measuring and mixing ingredients, shaping dough, and decorating finished products. Maintained a clean and organized work area, followed hygiene and food safety standards, and supported the main baker with daily production tasks and inventory restocking.
Responsible for general cleaning and maintenance of hotel common areas, including lobbies, hallways, restrooms, and staff areas. Assisted with housekeeping support tasks such as linen delivery, trash removal, and supply restocking. Ensured cleanliness standards were met to provide a safe and pleasant environment for guests and staff.
Responsible for customer service, order taking, food and dessert preparation, stock and supply management, daily cash handling, and maintaining cleanliness and hygiene. Developed seasonal menus, managed inventory and suppliers, and ensured compliance with health and safety regulations. Also in charge of staff training, social media promotion, and daily opening and closing tasks, always focused on quality and customer satisfaction.
Handled daily financial transactions including deposits, withdrawals, transfers, and check cashing with accuracy and efficiency. Provided excellent customer service by assisting clients with account inquiries, resolving issues, and promoting banking products. Ensured compliance with security procedures and maintained accurate cash drawer balances at all times.
Assisted customers with the selection and purchase of Apple products, offering personalized advice and product demonstrations. Handled transactions, returns, and inventory restocking. Maintained cleanliness and organization of the store to ensure a professional and welcoming environment, while meeting sales goals and upholding brand standards.
Responsible for thorough cleaning and maintenance of private residences, including dusting, vacuuming, mopping, bathroom and kitchen sanitation, laundry, and ironing. Ensured a high standard of cleanliness and organization throughout the home, paying close attention to detail and respecting the client's privacy and preferences.
Provided friendly and efficient customer service at the counter, handling cash and card transactions, taking orders, and serving food and beverages. Maintained a clean and organized display area, ensured product freshness, restocked items as needed, and assisted customers with product selection.