Andrea Robertson

• Over see current BDC Advisors
• Compile reports for call rates, Online Service Bookings, individual agents call tally's, CIS return rate report.
• Make spreadsheets and run formula and sums for said reports.
• Fill in on phones for agents that are away
• Cost Mobile Service Invoices
• Process and sign off payroll
• sign off and authorise holidays
• Manage booking scheduler

• Booking Vehicles in for servicing at 3 locations
• Process CRM - for both service and sales.
• Data checking and correcting
• Processing Online Service bookings
• Inbound calls - Transferring to parts, service and sales
• Outbound Calls - Booking callbacks
• Updating purchasers details of all used vehicles
• Processing Service RO'S for future booking days
• TSA Service retention

This is a family owned business so did all the books for my Father in law.

• Paid all bills
• Entered and reconciled all supplier accounts
• Invoiced customer invoices
• Entered stocktake
• Processed and paid BAS
• Payroll

• Answering inbound phone calls
• Booking in repairs
• Entering supplier invoices
• filling in for senior office staff when away ( Invoicing jobs to insurance company's)
• Updating customers with repair progress
• Checking off incoming parts deliveries
• Processing parts credits and sending them back

I worked for DMW Trailers for around 6 years before we moved to Australia in 2012.

• Paid suppliers accounts
• Entered and reconciled all supplier accounts
• Invoiced customer invoices
• Counted and entered figures for stocktake
• Sold Trailers
• Processed all manufacturing paperwork for trailers
• Stock ordering